Contact us
Use this page to find contact details for council services.
Our contact centre opening hours:
- Monday, Tuesday, Thursday, Friday – 9am to 5pm
- Wednesday – 9am to 4pm
Customer service enquiries
Find contact details for other council services using the website menu.
You can find a telephone number or email address on the relevant webpage. Contact details are often included at the bottom of pages.
If you cannot find what you’re looking for, try contacting customer services:
- Telephone: 020 8356 3000
- Email: info@hackney.gov.uk
If you email, we aim to reply within 2 working days.
Our address
Our address is:
Hackney Service Centre
1 Hillman Street
London
E8 1DY
You can visit the Hackney Service Centre:
- Monday, Tuesday, Thursday, Friday – 9am to 5pm
- Wednesday – 9am to 4pm
Make a complaint
To make a complaint or for more information, visit Feedback and complaints.
Make a request for information
You can make a freedom of information request.
Journalists and media
Our press office:
- Email: press@hackney.gov.uk (monitored 9am to 5pm, Monday to Friday)
Deaf, hard of hearing and speech-impaired telephone help
Relay UK is a free service that helps deaf, hard of hearing and speech-impaired people communicate over the phone.
Telephone: 0800 73 11 888
Email: relay.uk.helpdesk@bt.com