Pay your penalty charge notice
We use civil enforcement officers (CEOs) to enforce parking, CCTV restrictions, bus lanes, banned turns and no vehicle entry restrictions.
Before 7 April 2025, your penalty charge notice (PCN) will be either £130 or £80.
This will depend on the contravention.
The charge will be reduced by 50% if you pay within the discounted period (it will say on the PCN).
Penalty charge price increases
From Monday 7 April 2025, penalty charges will increase across Hackney and all London boroughs. These increases will affect:
- For penalty charges:
- higher-level parking fines will increase to £160 (£80 if paid in the discounted period)
- lower-level parking fines will increase to £110 (£55 if paid in the discounted period)
- bus lanes and moving traffic fines will increase to £160 (£80 if paid in the discounted period)
For vehicle clamping and removal fees:
- release fee from wheel clamp will increase to £100
- release fee from car pound will increase to £280
- daily storage fee will increase to £55 per day
- disposal fee will increase to £100
Why charges have increased
These increases were agreed by London Council’s Transport and Environment Committee, the Mayor of London and the Secretary of State for Transport.
To see a full list of contraventions and charges, visit London Councils – Parking and traffic charges in London.
Pay
View the details of your PCN
Find out:
- where, when and why you were issued a PCN, including pictures and video
- how much you owe
- when your fine is due to increase, and how much you’ll have to pay
You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.
For data protection reasons we are not able to provide this number to you on request.
Dispute your PCN
If you think your ticket was issued incorrectly you can challenge your PCN.
Understanding your PCN options
We have created an interactive guide to help you understand your options at each stage of the Penalty Charge Notice (PCN) life cycle, so you can make an informed decision on what to do next, visit Understanding your penalty charge notice (PCN).
Frequently asked questions about paying a penalty charge notice
Visit Penalty charge notice FAQs.
Representations and appeals
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Opening times
- (Mon to Fri, 9am - 5pm)