Pay your penalty charge notice

We use civil enforcement officers (CEOs) to enforce parking, CCTV restrictions, bus lanes, banned turns and no vehicle entry restrictions.

Penalty charge price increases

From Monday 7 April 2025, penalty charges will increase across Hackney and all London boroughs. These increases will affect:

  • For penalty charges:
  • higher-level parking fines will increase to £160 (£80 if paid in the discounted period)
  • lower-level parking fines will increase to £110 (£55 if paid in the discounted period)
  • bus lanes and moving traffic fines will increase to £160 (£80 if paid in the discounted period)

For vehicle clamping and removal fees:

  • release fee from wheel clamp will increase to £100
  • release fee from car pound will increase to £280
  • daily storage fee will increase to £55 per day
  • disposal fee will increase to £100

Why charges have increased

These increases were agreed by London Council’s Transport and Environment Committee, the Mayor of London and the Secretary of State for Transport.

To see a full list of contraventions and charges, visit London Councils – Parking and traffic charges in London.

Pay

Pay PCN

View the charges and stages for penalty charge notices.

View the details of your PCN

Find out:

  • where, when and why you were issued a PCN, including pictures and video
  • how much you owe
  • when your fine is due to increase, and how much you’ll have to pay

You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.

For data protection reasons we are not able to provide this number to you on request.

View PCN details

Dispute your PCN

If you think your ticket was issued incorrectly you can challenge your PCN.

Understanding your PCN options

We have created an interactive guide to help you understand your options at each stage of the Penalty Charge Notice (PCN) life cycle, so you can make an informed decision on what to do next, visit Understanding your penalty charge notice (PCN).

Frequently asked questions about paying a penalty charge notice

Visit Penalty charge notice FAQs.

Page updated on: 13 March 2025

Representations and appeals

Address

PO Box 76121
London
E5 5FG

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