Pay your penalty charge notice

We use civil enforcement officers (CEOs), to enforce parking and CCTV restrictions.

Such as bus lanes, banned turns and no vehicle entry restrictions.

View the details of your PCN

Find out:

  • where, when and why you were issued a PCN, including pictures and video
  • how much you owe
  • when your fine is due to increase, and how much you’ll have to pay

You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.

For data protection reasons we are not able to provide this number to you on request.

View PCN details

Dispute your PCN

If you think your ticket was issued incorrectly you can challenge your PCN.

Understanding your PCN options

We have created an interactive guide to help you understand your options at each stage of the Penalty Charge Notice (PCN) life cycle, so you can make an informed decision on what to do next, visit Understanding your penalty charge notice (PCN).

Frequently asked questions about paying a penalty charge notice

Visit Penalty charge notice FAQs.

Page updated on: 6 December 2023

Representations and appeals


PO Box 76121
E5 5FG

Opening times

  • (Mon to Fri, 9am - 5pm)