Pay your penalty charge notice
We use civil enforcement officers (CEOs), to enforce parking and CCTV restrictions.
Such as bus lanes, banned turns and no vehicle entry restrictions.
Your penalty charge notice (PCN) will be either £130 or £80.
This will depend on the contravention.
The charge will be reduced by 50% if you pay within 14 or 21 days (it will say on the PCN).
- where, when and why you were issued a PCN, including pictures and video
- how much you owe
- when your fine is due to increase, and how much you’ll have to pay
You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.
For data protection reasons we are not able to provide this number to you on request.
If you think your ticket was issued incorrectly you can challenge your PCN.
We have created an interactive guide to help you understand your options at each stage of the Penalty Charge Notice (PCN) life cycle, so you can make an informed decision on what to do next, visit Understanding your Penalty Charge Notice (PCN).
Representations and appeals
- (Mon to Fri, 9am - 5pm)