Pay your penalty charge notice
We use civil enforcement officers (CEOs), to enforce parking and CCTV restrictions, such as bus lanes, banned turns and no vehicle entry restrictions.
Your penalty charge notice (PCN) will be either £130 or £80, depending on the contravention. This will be reduced by 50% if you pay within 14 or 21 days (it will say on the PCN).
By post
By phone
View the details of your PCN
Find out:
- where, when and why you were issued a PCN, including pictures and video
- how much you owe
- when your fine is due to increase, and how much you’ll have to pay
You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.
For data protection reasons we are unable to provide this number to you on request.
Dispute your PCN
If you think your ticket was issued incorrectly you can challenge your PCN.
Page updated on: 30 July 2021
Representations and appeals
Address
PO Box 76121
London
E5 5FG
Telephone
- PCNs starting QZ (24 hours)020 8629 1232
- Tel020 8356 8877
Opening times
- (Mon to Fri, 9am - 5pm)