View your housing benefit and Council Tax reduction account

Your online housing benefit and Council Tax reduction account is a quick and secure way to view:

  • housing benefit and Council Tax reduction payment details
  • your payment history
  • any outstanding housing benefit overpayments
  • copy of our correspondences
  • how your benefits are worked out

Sign in to view your account

Register to create your online housing benefit and Council Tax reduction account

You need to register to create an account, which will only take a few minutes. To register you need:

  • an email address
  • your housing benefit or Council Tax reduction account number
  • your National Insurance Number

Register to create your account

If you need help registering for an online housing benefit and Council Tax reduction account, contact our Benefits Customer Services team using the contact details below.

Page updated on: 23 January 2025

Benefits

Telephone

Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)