Help paying your Council Tax

Support if you’re on a low income or receive Universal Credit

Apply for Council Tax Reduction (sometimes called Council Tax Support) if you’re on a low income or receive Universal Credit. You’ll get a discount on your bill.

You can apply if:

  • you own your home
  • you rent
  • you are unemployed or working

Visit Council Tax support if you’re on a low income or receive Universal Credit

Apply for a discount or an exemption

There are many reasons you might qualify for a discount or exemption on your Council Tax bill – for example, if you’re a full-time student or the only adult living in your home.

You don’t need to be on a low income to qualify and your income and savings are not taken into consideration.

Visit Apply for a Council Tax discount or exemption

Get help through Hackney Money Hub

Hackney Money Hub is our friendly and non judgemental team that can help you:

  • get the benefits you’re entitled to
  • get one-off emergency support for those in extreme hardship
  • think about other steps you can take to improve your long term financial situation

Visit Get help through Hackney Money Hub

Page updated on: 20 November 2023

Benefits and Council Tax reduction line

Telephone

Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)