Order bins and bags for waste and recycling

Use this service to order:

• rubbish bins
• recycling bags
• food waste bins and liners (you can only order liners if you have a communal food waste service)

Order bins and bags

Requesting a rubbish bin

You can request:

• a new rubbish bin if your bin is lost or damaged (for any replacement bins required by your household, we reserve the right to charge a £10 admin fee)
• an extra rubbish bin if you need more bin space and your household is eligible 

You’re only eligible for an extra rubbish bin if your household either:

• has 5 or more people
• uses children’s nappies
• needs an extra bin for medical or hygiene reasons – for example, you use large amounts of sanitary items

If you request an extra rubbish bin, we’ll visit your property to check that you’re recycling as much as possible before providing an extra bin.

If you need a smaller rubbish bin, email recycling@hackney.gov.uk.

What happens next

We aim to deliver most items within 10 working days. We leave items by your front door.

If you request a replacement rubbish bin, we aim to deliver within 15 working days.

If your request for an extra rubbish bin is successful, the bin will arrive within 20 working days of your application.