We're committed to helping people who need adult social care and support in Hackney. We provide services for older people, adults with physical and sensory disabilities, learning difficulties or mental health problems and those who are no longer able to manage without help.
The Care Act 2014 and adult social care services in Hackney
The Care Act 2014 brings together all existing legislation and national policy on adult social care services into a single legal framework. It also requires us to make some changes to how we deliver and develop services. Part 1 of the Act comes into force from 1 April 2015.
Assessing your needs
If you have care and support needs that can't be met through our range of information, advice and preventative services you will need to have a needs assessment to establish your need for help from social care services, and, if appropriate to arrange services to meet those needs.
Activities and services that promote independence
A selection of key activities and services that promote health, wellbeing and independence, including: advocacy and advice, a befriending scheme, a visiting 'floating' support service, day centres, lunch clubs, leisure activities and also associated leaflets.
Money matters and financial advice
General financial and debt advice, benefits information, including attendance allowance and disability living allowance and matters relating to care and support services, including personal budgets, direct payments and charges. Money matters and financial advice
Care in your home
We provide a number of home care services for adults and older people in need of care and support at home.
Housing support and residential care homes
Find out about your housing and care options that require a move to a new home, including sheltered housing.
Older person's freedom pass
The older person's freedom pass entitles the holder to concessionary travel on buses, trains and other forms of public transport in London plus some national travel.
We can give support and advice to carers; people of any age who look after a friend or relative with a disability or mental illness or whose health is impaired by sickness or old age.
Advocacy for all network
Advocacy for All helps all residents in Hackney access information about health and social care support services and make informed decisions about the services they access.
What to do in an emergency
The Council has an emergency social work service that will respond in crisis situations that occur on weekdays after 5pm, at weekends and on bank holidays.
- for emergency social care relating to adults including older people and people with disabilities please call 020 8356 2300
- for mental health services contact the mental health crisis line number, 020 8432 8020
You can contact the safeguarding adults team directly to report concerns of abuse or neglect of an 'adults at risk' in Hackney from 9am to 5pm.
Safeguarding Adults Team (Hackney), Hackney Service Centre, 1 Hillman Street, Hackney E8 1DY. Tel: 0208 356 5782. Fax: 0208 356 5043. Email: firstname.lastname@example.org. Secure email: email@example.com
Would you like to make the lives of older people happier and healthier? Would you like to help older people become more active and independent? See our volunteers needed [pdf, 143.93KB] leaflet.