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Mental health support

If you or someone you know is experiencing mental health problems, contact your GP first – they can refer patients for social care support.

Support for children and young people

There are several organisations in Hackney that provide mental health support for children and young people, depending on their age, their needs and their circumstances.

These organisations come under the CAMHS Alliance to ensure a whole system joined up working between organisations, with different teams and partners that work across the City and Hackney. CAMHS Alliance

First Steps early intervention community psychology service – CAMHS

First Steps is an NHS psychology service for children and young people under 18 and their families, that offers early help with any difficulties related to behaviour, emotions and relationships before they become more complicated or difficult to address.

CAMHS disability service

A specialist NHS Child and Adolescent Mental Health service for children with disabilities and emotional / behavioural and mental health concerns.

Specialist CAMHS

Specialist CAMHS is an NHS service for children and young people up to 18 years who are dealing with severe, urgent, persistent and/or complex emotional and behavioural and mental health difficulties, and is also part of the process of getting a diagnosis for children and young people with autism or ADHD.

Children and Families Clinical Service

Works with children and young people and their parents and carers who are receiving support from our services.

Off Centre

A counselling, therapy, advocacy, advice and psychosocial service for young people aged between 11 and 25 who live, work or study in Hackney. Off Centre

Family Action

Provides practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.Family Action

City and Hackney Adult Mental Health Point of Entry (CHAMHPE)

Screens urgent and non-urgent referrals of adults aged 18-65 to secondary mental health services, simplifying the referral process in response to feedback from patients. It enables rapid feedback on all referrals, from GPs as well as other sources. Tel: 020 8510 8011. Fax: 020 8510 8064. Emergency number: 07870 595 732

City and Hackney Wellbeing Network

A partnership of 11 mental health agencies providing free, high quality groups and courses such as mindfulness, CBT, employment, eco-volunteering, money management and debt prevention, to help with issues including stress, anxiety and depression, and help prevent problems from starting or getting worse. For Hackney residents, including people with severe and enduring mental health conditions.

Call 020 8525 2301 or email

For vulnerable adults

Hackney Adult Placement Scheme (Shared Lives Hackney) recruits and trains people from the local community to care for vulnerable adults with mental health and learning difficulties in carers’ homes.

For people with depression

East London Foundation NHS Trust and a variety of voluntary and other organisations in Hackney provide a wide range of services for people facing depression.

For adults needing 24 hour support

Upper Clapton Supported Housing Project (also known as Prout Road Hostel), provides self-contained studio flats with 24 hour care and support to people with mental health problems through a partnership between Hackney Community Services and the Peabody Trust.

For people affected by alcohol and/or drugs

See our substance misuse support page for information on assessment and care management for people whose lives are affected by alcohol or drug use.

For people in secure provision

The forensic social work team at the John Howard Centre provides specialist social care to service users within East London Foundation NHS Trust’s forensic directorate. The John Howard Centre also incorporates specialist secure provision for offenders with personality disorder.

In an emergency

We can provide:

  • emergency assessment of children in need, including children under the 1889 Children’s Act
  • help and advice for families in acute distress
  • emergency assessment of people with mental health problems
  • assessment support and advice for people with learning and physical difficulties, older people, young people under 17 and vulnerable people in police custody

The team assesses immediate needs, offers advice and guidance and takes emergency action under the Local Authority Child Protection Procedure or under mental health legislation where necessary to protect service users and the community.

Approved Mental Health Professional team

Our Approved Mental Health Professional team provide duty social work service for agencies and GPs needing assessments carried out under the Mental Health Act 1983. Referrals not accepted from the general public. You should contact locality mental health teams or main providers first.

Become a Hackney adult placement scheme carer

Hackney adult placement scheme (HAPS) is recruiting carers in the local area to support individuals with learning disabilities or mental health problems. A vulnerable adult will move into your home with you supporting them in day to day activities while also promoting their independence. You will be self-employed but receive a payment of £400 to £700 per week from the Council (dependant on the level of support you provide).

To become a carer you need to be:

  • over 18 with some experience in care work, either paid or voluntary, or caring for a family member.
  • able to read, write and complete required paperwork
  • good at communicating and working with people
  • willing to help people who may have difficulties in communicating with others
  • willing to learn new skills and work on your own
  • patient, imaginative and flexible

For more information contact or telephone 020 8356 7833.


Post your application to Hackney adult placement scheme, 1 Hillman Street, Hackney, E8 1DY.

Page updated on: 9 December 2019

Information and Assessment


Hackney Service Centre
1 Hillman Street
E8 1DY

Opening times

  • Mon to Fri: 9am - 5pm