Community safety and enforcement

The safety and welfare of our residents is a key concern for the Council, from social and personal safety to the wider issues affecting our environment.

We are working closely with our partners to make Hackney a safe place to live, work and visit.

 

Report an issue

Report issues and help us keep Hackney safe:

What we’re doing to combat crime and antisocial behaviour

Our community safety partnership plan 2023 to 2026 (PDF 4.9mb) outlines our priorities every year.

We work with other agencies as part of a community safety partnership to tackle issues that can cause harm to communities, including transport-related incidents and other environmental factors that impact on public wellbeing.

Our main strategic priorities over the next 3 years are:

  • serious violence and gang violence
  • alcohol-related crime and disorder
  • on-street drug markets and substance misuse
  • domestic abuse / violence against women and girls (VAWG)

Read our community safety priorities to find out about the activities we are doing to tackle each priority.

Serious violence

We work closely with our partners to tackle serious violence by treating it as a preventable public health issue.

More information on serious violence support and reporting.

Alcohol-related crime and disorder

We work with our partners, businesses and residents to help create a safer night-time economy for everyone.

On-street drug markets and substance misuse

We are working to make Hackney safer by tacking on-street drug markets, alongside providing support to residents affected by substance misuse.

Domestic abuse and sexual abuse support

We have a zero-tolerance approach to violence against women and girls and domestic abuse.

Hate crime and harassment support

Hackney is a proud, diverse borough with a strong tradition of standing up to all forms of hatred and discrimination. We continue to work with our partners in the Police and with hate crime specialists to train Hackney staff and residents to recognise and to be active bystanders against hate crime in all its forms.

Find out more about how we’re tackling hate crime:

Preventing radicalisation and extremism

We work closely with our partners to safeguard vulnerable people who are at risk of being drawn into extremism and terrorism, through the Government’s Prevent programme.

Prevent offers training and guidance for partners and local organisations, as well as support, through the Channel programme, for people who may be at risk of radicalisation.

It challenges all types of extremist ideology, including far-right extremism, which makes up almost one-third of Channel referrals nationwide.

Moped and bicycle assisted theft advice

Our CCTV operators work with the Metropolitan Police to deter theft by people on bikes and mopeds.

The joint operations have resulted in a number of arrests.

Our enforcement officers

We have 28 uniformed officers who gather intelligence, issue fines and other formal notices to tackle issues like antisocial behaviour, noise, urination, fly-tipping, and graffiti.

They work closely with partners to support businesses and ensure the safety of residents and visitors.

Public space surveillance (CCTV) in Hackney

There are different types of public space surveillance systems available on land managed by the Council: CCTV in or around areas we manage, such as Council housing estates, CCTV in public places and temporary or permanent CCTV.

Emergency planning and response

We have the same responsibility for dealing with emergencies as organisations such as the police, the fire brigade and the ambulance service. Emergency planning.

External advice and contact numbers

Page updated on: 2 October 2023

Community Safety, Business Regulation and Enforcement Service

Address

Hackney Service Centre
1 Hillman Street
London
E8 1DY

Telephone

Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)