Community safety and enforcement

Through our night time safety charter, Hackney Nights, we work with venues to provide training on a range of key issues, including sexual harassment in night-time spaces, substance misuse and alcohol safety.

We have launched our new online portal for licensees across Hackney.

It will serve as a hub for information and prepare us for the recovery phase. Free online training will be available as well as events, webinars, networking meetings and best practice and Covid-19 related advice.

If you are a Hackney licensee, please register your interest by signing up as a user

Hackney Nights also oversees a range of public awareness campaigns on key night time economy issues, such as our reframe the night campaign with Good Night Out which tackled the damaging culture of victim blaming.

• London Fields sealed order
• London Fields power of arrest
• London Fields judgement
• amended particulars on claim
• amended claim form

• Hackney Marshes power of arrest
• Hackney Marshes amended injunction order

Young Hackney’s substance misuse service provides information, advice, support and counselling to young people aged 6 up to their 25th birthday who are at risk or have developed problems associated with drug misuse.

It offers one-to-one appointments and confidential advice by telephone.

The service also provides drugs education and prevention sessions to schools, colleges and the wider community along with an advice line for parents and carers.

Call their confidential advice and referral line Mon to Frid 9am–9pm: 020 8356 7377.

You can also email the team in confidence: yhsms@hackney.gov.uk.

Hackney Recovery Service (HRS) provides free and confidential support to individuals and their families and carers affected by alcohol and/or drug problems. The service offers support to people who live in Hackney and are aged 18 and over, and referrals can be made by individuals or professionals.

To find out more, call their general line on 0300 303 2611, or 0808 168 8669 for out of hours support. Alternatively, you can send a secure email to hackney.spoc@wdp.cjsm.net or visit one of their drop-in treatment centres.

View Wick Woodland, Hackney Marshes and the surrounding areas Public Spaces Protection Order (PDF 358kb).

View Home Office guidance (PDF 946kb).

A hate crime or incident is any behaviour motivated by hostility prejudice or hatred of:

• disability (physical disabilities, invisible disabilities, hearing impairments, visual impairments, mental health problems and learning disabilities)
• gender identity (people who are transgender or non-binary)
• race (skin colour, nationality, ethnicity or heritage)
• religion, faith or belief (this also includes people without a religious belief)
• sexual orientation (people who are lesbian, gay, bisexual, non-binary, asexual and pan, asexual, pansexual or heterosexual)

If you are affected by hate crime or harassment, don’t suffer in silence.

If you experience hate crime you can:

• report it to the police
  • if you or someone else are in immediate danger call 999i
  • if not you can report by phone on 101, in person at a police station,
• if you are uncomfortable with reporting to the Police, you can report to StopHateUK (available 24 hours a day) by:
  • tel 0800 138 1625
  • chatting with an online operator
  • emailing talk@stophateuk.org
  • texting 07717 989 025
  • text relay for people who are deaf, or have speech or hearing impairments: 18001 0800 138 1625
  • completing a form on the Stop Hate website
  • post: PO Box 851, Leeds  LS1 9QS
  • accessing their British Sign Language service
• report offensive graffiti to the Council
• access a free Restorative Justice Service with Calm Mediation by telephone on freephone 0300 102 3031 or email at restorative.justice@calmmediation.org
• access free, confidential and independent victim support through London Victim and Witness Service on 0808 168 9291

To help keep yourself safe from thieves riding bikes or mopeds:

• always be aware of your surroundings
• go hands-free to make a call
• be discreet when using your phone outdoors, or keep it out of sight
• try not to text or use apps while walking along
• be extra vigilant at the curbside, bus stops or outside train stations – the edge of the road is the thieves’ favourite spot
• stand away from the roadside, close to a building or wall and hold your phone in the hand closest to the wall so it’s harder to grab
• see the Metropolitan Police’s tips on how to protect yourself from street robbery

• Crimestoppers
• Crime Concern
• National Fraud Authority
• Metropolitan Police crime figures
• Metropolitan Police crime maps
• Mayor’s Office for Policing and Crime (MOPAC)

• Victim Support – 0845 450 3936 (London helpline, Monday-Friday 8am-8pm) or 020 7268 0200 (national switchboard)
• Hackney violence and hate crime helpline – 0800 056 0905
• 24-hour national domestic violence helpline – 0808 2000 24
• Emergency services – 999 (in an emergency) or 101 (for non-emergencies)
• Hackney Housing estate safety – 020 8356 1911
• Action Fraud – 0300 123 2040
• Revenge porn helpline – 0845 6000 459