Community safety and enforcement

The safety and welfare of our residents is a key concern for the Council, from social and personal safety to the wider issues affecting our environment. We use intelligence from residents, businesses, the police and other local partners to ensure that you, your family and property are kept as safe as possible.

Report an issue

Report issues and help us keep Hackney safe:

Approach to reducing violent crime

Find out more about the Council’s approach to reducing violent crime:

Enforcement officers

We have 28 uniformed officers who gather intelligence, issue fines and other formal notices to tackle issues like antisocial behaviour, noise, urination, fly-tipping, and graffiti. They work closely with partners to support businesses and ensure the safety of residents and visitors.

Domestic violence and sexual violence support

We have a zero tolerance approach to violence against women and girls and domestic abuse.

Public space surveillance (CCTV) in Hackney

There are different types of public space surveillance systems available on land managed by the Council: CCTV in or around areas we manage, such as Council housing estates, CCTV in public places and temporary or permanent CCTV.

Emergency planning and response

We have the same responsibility for dealing with emergencies as organisations such as the police, the fire brigade and the ambulance service. Emergency planning.

Hate crime and harassment support

If you are affected by hate crime or harassment, don’t suffer in silence. If you experience hate crime you can:

A hate crime or incident is any behaviour motivated by hostility prejudice or hatred of:

  • disability (physical, hearing, visual impairments, mental health problems and learning disabilities)
  • gender identity (people who are transgender, transsexual or transvestite)
  • race (skin colour, nationality, ethnicity or heritage)
  • religion, faith or belief (this also includes people without a religious belief)
  • sexual orientation (people who are lesbian, gay, bisexual or heterosexual)

Moped and bicycle assisted theft

Our CCTV operators work with the Metropolitan Police to deter theft by people on bikes and mopeds. The joint operations have resulted a number of arrests.

To help keep yourself safe from thieves riding bikes or mopeds:

  • always be aware of your surroundings
  • go hands-free to make a call
  • be discreet when using your phone outdoors, or keep it out of sight
  • try not to text or use apps while walking along
  • be extra vigilant at the curb side, bus stops or outside train stations – the edge of the road is the thieves’ favourite spot
  • stand away from the roadside, close to a building or wall and hold your phone in the hand closest to the wall so it’s harder to grab
  • see the Metropolitan Police’s tips on how to protect yourself from street robbery

What we’re doing to combat crime and antisocial behaviour

Our community safety partnership plan 2016-18 outlines our priorities every year.

We work with other agencies as part of a community safety partnership to tackle issues that can cause harm to communities, including transport related incidents and other environmental factors that impact on public wellbeing.

Our main strategic priorities are:

  • gang crime, youth crime and disorder, victimisation and engagement
  • alcohol related crime and disorder, licensing and safer socialising
  • antisocial behaviour – nuisance neighbours and domestic noise
  • burglary, pedal cycle theft and cycle safety
  • domestic abuse and violence against women and girls (VAWG)
  • substance misuse, treatment and drug dealing

Read our community safety priorities to find out about the activities we are doing to tackle each priority.

Wick Woodland public space protection order

Useful numbers

  • Victim Support – 0845 450 3936 (London helpline, Monday-Friday 8am-8pm) or 020 7268 0200 (national switchboard)
  • Hackney violence and hate crime helpline – 0800 056 0905
  • 24-hour national domestic violence helpline – 0808 2000 24
  • Emergency services – 999 (in an emergency) or 101 (for non-emergencies)
  • Hackney Housing estate safety – 020 8356 1911
  • Action Fraud – 0300 123 2040
  • Revenge porn helpline – 0845 6000 459

External advice

Page updated on: 6 January 2020

Community Safety, Business Regulation and Enforcement Service


1st Floor, Hackney Service Centre
1 Hillman Street
E8 1DY


Opening times

  • Mon to Fri: 9am-5pm