Report crime or antisocial behaviour

Antisocial behaviour is behaviour that causes or is likely to cause harassment, alarm, or distress to other people. This includes behaviour that makes people fear crime. It often leaves victims feeling helpless and desperate. It seriously reduces their quality of life. It includes:

• noise
• littering (including drug paraphernalia)
• kerb crawling
• nuisance neighbours
• street drinking
• vandalism
• rowdy behaviour

Provide as much detail as you can on when, where, who, what happened and the impact of the behaviour. Include your contact details, which we will keep confidential. This will improve our ability to assist you.

Report antisocial behaviour

How we deal with reports

• our dedicated teams will investigate all reports of ASB
• you can expect a response within two working days
• an officer may call you to discuss, or visit you to investigate your report

Report noise

Report noise

Submit a ASB case review request

The ASB case review (formally known as the community trigger) is a process. It allows residents to ask the community safety partnership to review the responses to their complaints of antisocial behaviour. Registered housing providers (social landlords) are also included.

You can use the ASB case review if you believe we have not responded to your complaints. You cannot use it to report general crime or ASB.

You can use it if:

• you have been the victim of ASB or are legitimately acting on the victim’s behalf and you have already reported it us, the police and/or your Registered Housing Provider about three separate incidents in the last 6 months
• you consider there has been no action taken

We define no action taken as:

• no acknowledgement of the reported problems – no one has contacted the victim to advise what action would be taken
• the reported problems have not been appropriately investigated
• the victim’s vulnerability and/or the potential for harm have not been considered and this has affected potential service delivery

Submit a ASB case review request

You need to give details of:

• each time you’ve complained
• the person you have reported each incident to (name, organisation and/or incident reference number)
• information about the antisocial behaviour
• why you believe no action has been taken

We will ask the involved agencies to provide details of your complaints. We will also ask for information about the actions they have considered and taken.

If the application qualifies for an ASB case review, the appropriate partners will meet to discuss the antisocial behaviour. They’ll talk about the actions taken and considered. The group will review how the partnership has responded. They will make recommendations on how to resolve the problem.

We send you a response explaining the action taken. We also include suggestions on how the partnership can attempt to resolve the antisocial behaviour.

If you are unhappy with the final response you receive you can request a further review.