Blue badge applications are being processed in date order and are being assessed at the earliest opportunity. Due to the volume of applications and an ongoing outage of our usual IT systems, average processing times are currently about 8 weeks. Please ensure that you have provided the relevant supporting evidence for your application to minimise further delay.
For more timely processing, please send your supporting documents via email to the email@example.com instead of posting them.
Mobility assessments for blue badge and freedom passes have been suspended since mid-March 2020.
Assessments will resume early December and applicants will be contacted to arrange an assessment in due course.
Applicants will not need to travel for these assessments as they will be conducted remotely in the residents’ home via video calling and telephone.
Apply for or renew a badge
You’ll need to upload:
- a passport-sized photo
- proof of address
- proof of identity
Please send your supporting documents and tracking reference number to firstname.lastname@example.org once your application’s complete.
Once we’ve received all your documents, it can take around 6 to 8 weeks to process your application. If you’re renewing, you should submit your application at least 2 months before your badge is due to expire.
Where can I park with my blue badge?
Fraud and misuse
The badge is for the badge holder only – it’s a criminal offence to let anyone else use it when you’re not in the car. It must only be used when the person it belongs to is in the vehicle.
You must not let people use your badge on your behalf unless you’re with them, even for things like shopping or collecting parcels for you. We investigate and prosecute blue badge misuse and fraud. If you’re found guilty of misusing a blue badge you could be fined up to £1,000.
If your blue badge is confiscated, it will only be returned following a full investigation and can take up to 3 months. You’ll need to provide a written statement of the incident, proof of ID and address.
If you’re in any doubt about when and how you can use your Blue Badge, call us on 020 8356 6262.
If you suspect someone’s misusing a badge or using one fraudulently, please email email@example.com or call 0208 356 8866. All calls are confidential.
What should I do if my blue badge is stolen?
If your blue badge is stolen, you should report the theft to the police immediately, then contact the Council on 020 8356 6262.
You should quote the crime reference number or crime report number when you request a replacement. You will need to provide proof of ID, address and a written statement of the incident.