On-street visitor vouchers

Vouchers can be bought by residents who live in parking zones. You don’t need to own a car to buy vouchers.

You can choose either e-vouchers (use immediately) or scratchcard vouchers, which will normally be delivered within 7 working days.

We offer:

  • books of 20 x two-hour vouchers
  • books of 5 x one-day vouchers

Each household can purchase a maximum of 40 books per calendar year (Jan to Dec).


Visitor parking on estates

On-street vouchers are not valid on estates. If you live on an estate, you need to apply for estate parking visitor vouchers.

Apply for visitor vouchers

Before you start

You’ll need:

  • a personal email address
  • a debit or credit card

You may also be asked to provide a proof of residency if we can’t confirm your residency automatically. We’ll accept scanned copies or photos of supporting documents

Apply now

What happens after you apply?

  • if you’ve purchased e-vouchers you can use them immediately
  • if you’ve purchased scratchcard vouchers we’ll deliver your vouchers within 7 working days
  • if your application isn’t successful – we’ll contact you to explain why or what you need to do to help us process it

Read the terms and conditions below before you start using your vouchers.

Prices for visitor vouchers

We are changing the price of our visitor vouchers from 3 April 2023.

What you pay for a visitor voucher will relate to the amount of visitor vouchers purchased in a financial year (April to March). The more visitor vouchers you buy the higher the price of the visitor vouchers.

In line with the parking and enforcement plan 2022 to 2027, we made this change to:

  • reduce the number of visitor journeys within Hackney
  • encourage more sustainable transport such as walking, cycling and public transport

We’re committed to supporting our over 60 and blue badge residents. If you have any queries about the variable visitor vouchers contact us, email mobilityteam@hackney.gov.uk.

Terms and conditions

Apply by post

You can’t apply for e-vouchers by post.

To apply for scratchcard vouchers print and complete the visitor vouchers application form and return it to us:

  • for a new application, include your supporting documents for proof of address
  • allow at least 10 working days for your vouchers to be processed

We only accept a cheque or postal order, so please do not send cash by post.

Page updated on: 21 March 2023

Parking Permits


Permit and voucher applications
PO Box 75935
E5 5FA


Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)