If you live in an estate parking zone you can apply for visitor vouchers, but it doesn’t guarantee you a parking space.
we sell one-day vouchers, containing 10 vouchers. Only 2 visitor parking permit books will be issued per household, per month. Check with your neighbourhood office, as local area agreements may be in place, permitting different voucher entitlements
vouchers can only be used where indicated by signage, in the zones they are issued for. Zones are identified by a ‘Z’ prefix, eg Z24
estate parking visitor vouchers must be bought by the residents living on the estate
you must be over 17 years old to purchase an estate parking visitor voucher
estate parking visitor vouchers must only be used by persons visiting the address of the resident who purchased them
one book of estate parking visitor vouchers contains 10 daily vouchers
the price of estate parking visitor vouchers are reviewed yearly and an increase may be applied
residents aged 60 or over purchasing estate parking visitor vouchers will receive a discount of 50% for the first two books bought per month (rounded up to the nearest 5 pence)
50% discount on estate visitor vouchers does not apply to Blue Badge holders
the number of estate parking visitor vouchers issued per household is subject to local conditions which are determined by the neighbourhood management, including the number of spaces available and the level of annual permits and visitor vouchers issued
the local housing management service reserve the right to cease issuing estate parking visitor vouchers for an individual estate for operational and/or service reasons
residents buying estate parking visitor vouchers are required to cooperate with our staff carrying out checks into its purchasing and usage
visitors must ensure that any permitted vehicles are parked so that all wheels are within the limits of the parking space and parking is restricted to vehicles that do not exceed 2.27m (7′ 5″) in height, 5.25m (17′ 3″) in length and 3,500kg (7,716 lb) in unladen weight. Otherwise the vehicle may be issued with a penalty charge notice or be removed if parked in contravention on the estate
we reserve the right to cancel or refuse to issue estate parking visitor vouchers if staff are abused or the vouchers have been obtained fraudulently
we reserve the right to withdraw or make any changes to visitor vouchers at any time without prior notice or reason
estate parking visitor vouchers are non-transferable, not refundable and not for resale
You'll not be issued estate parking visitors vouchers if:
your rent or service charge account is in arrears
you have 3 or more unpaid penalty charge notices
you want to use the visitor vouchers for SORN vehicles – SORN is not valid on our Council estates and such vehicles are not permitted to park on the Council’s estates
Before you start
You’ll need:
a personal email address
your vehicle registration number
a debit or credit card
You may also be asked to provide proof of residency if we can’t confirm your residency automatically.
If you are entitled to buy visitor vouchers and submit everything we need to approve your application, we’ll deliver your vouchers within 7 working days.
If your application isn’t successful, we’ll contact you to explain why or what you need to do to help us process it.
motorcycles must be parked perpendicular to the kerb in a manner that would not prevent other motorists from parking
motorcycles must not be parked on any communal landings, balconies, stairwells, pathways or access areas and if found in these locations will be removed
How and where to use your voucher
the issuing of estate parking visitor vouchers does not guarantee a parking space
you are not allowed to park, using estate visitor vouchers on-street/the public highway, which are covered by separate parking rules
estate parking visitor vouchers are only valid for the estate parking zone it is issued for, indicated by signage. The voucher does not allow parking on any other land
no motorhome, caravan or commercial vehicle (other than a small van) can be parked outside the home, or on any road or land owned by the Council, without written permission
Where not to park with this voucher
estate vouchers are not valid to park in personalised permit bays allocated to a single disabled driver that has passed a set criteria
estate parking spaces may need to be suspended or reserved for a temporary period of time to complete specific works on an estate (eg removal or utility works)
if you require the suspension of a parking bay, you will need to make an application
please check the signs carefully for the times when the suspension is in operation to avoid a penalty charge notice
do not use designated parking areas to carry out repairs to your vehicle
do not keep any vehicle that is not considered roadworthy on estates – this includes vehicles without road tax, MOT, insurance or a vehicle in a dangerous condition
do not park and block emergency access, exit points, bin chambers or access to other parking spaces or garages
do not park incorrectly within an estate parking zone as you may be issued with a penalty charge notice and might have to pay a fine
do not drive on any communal grass, planted areas etc., or you will be recharged the cost of the damage
Supporting documents
You may need to submit one form of evidence from the list below, to complete your application.
Scanned copies and clear photographs will be accepted.
Proof of address
driving licence
council tax statement
utility bill dated in last 3 months
signed tenancy agreement
bank statement or current savings account dated in last 3 months – we do not accept statements from e-banks such as Monzo, Starling, Revolut and others
solicitor’s letter confirming completion (new residents only)
legally drawn letter from landlord or estate agent valid for the full life of the permit
rent book from council or housing trust
Proof of age
birth certificate
passport
driving licence
NHS card
freedom pass
Lost / damaged / stolen vouchers
we do not replace lost, damaged or stolen estate parking visitor vouchers
Vouchers are non-refundable
we do not refund estate parking visitor vouchers
Preventing fraud
the Council considers fraud and attempted fraud to be an extremely serious matter and will not hesitate to take preventative, remedial or punitive actions against any person or organisation suspected of fraud or attempted fraud
if we cancel your voucher because of fraud or misuse then you will not be eligible for a refund
vouchers remain the property of the Council and we reserve the right to withdraw any voucher without giving prior notice or reason, and your vehicle may be issued with a penalty charge notice or removed
it is an offence under the Vehicle (Excise) Act 1962 (Section 7) to park or keep a mechanically propelled vehicle on a public road if the vehicle is unlicensed