Parking ‘how to’ support videos

We are creating a number of ‘how to’ videos to help you use our online parking system.


How to purchase a parking permit

Before you start

You’ll need:

  • your personal email address
  • your vehicle registration number
  • a debit or credit card 

You may also be asked to provide proof of residency and / or vehicle ownership if we can’t automatically confirm your residency and vehicle information. 

A list of accepted documents can be found by visiting On-street resident parking permits.

These documents will need to be saved as a file on your computer to be able to upload them onto the parking system.

The video demonstrates buying a residents permit, the process is the same for buying an estate resident permit.

If you live in a Hackney estate parking zone you will need to apply for an estate e-permit.

Further support 

If you would like further support you can contact us either by telephone – 020 8356 8877 – or email:

Page updated on: 14 April 2022