Council buildings are closed to the public. Read the latest information about coronavirus and its impact on services.

Cornavirus – get help and support

If you or someone you know would like assistance from a volunteer, please complete this form.

Ask for help

You can also call our coronavirus helpline on 020 8356 3111 (8am-5pm Monday-Friday). 

Interested in volunteering or donating? Find out how you can help.

Help at home

There are a number of services that we provide for adults and older people in need of care and support at home.

Home care providers

There are a number of independent agencies providing care that Hackney Council has approved and use depending on the need of the person. See home care providers.

Community Alarm Services (TeleCare)

TeleCare is an alarm service for frail or vulnerable people living in their homes. See community alarm services (TeleCare).

Disabled Facilities Grants (DFGs)

These grants are available to help with the cost of work required to adapt private homes for occupation by a person with a disability. See disabled facilities grants (DFGs).

Equipment and adaptations to the home

If you have a disability you may be entitled to help with equipment or adaptations for your home. Seeequipment and adaptations to the home.

Keeping warm in winter service

Find out how to stay warm during the cold weather. See keeping warm in winter service.

Help with meals

Learn about the different options for nutritious and affordable meals in Hackney, and how to refer someone for support. See Help with meals.

Renovation grants for owner occupiers and private tenants

The Council offers a range of grants to help with the cost of carrying out essential repairs and improvements in private homes in Hackney. See renovation grants.

Page updated on: 3 July 2019

Information and Assessment


Hackney Service Centre
1 Hillman Street
E8 1DY

Opening times

  • Mon to Fri: 9am - 5pm