Help with the rising cost of living

We’ve created a guide: help at hand – cost of living support guide (PDF 2.8mb)

It covers support announced by the Council, Government and others – available now and additional support over the coming months.

This page outlines some of the support in the guide.


Financial support

This section contains support for:

  • everyone
  • households on low incomes
  • disabled residents
  • pensioners
  • council tenants and leaseholders
  • businesses

Support for everyone

Support for households on low incomes

Support for disabled residents

If you are in receipt of disability benefits including Personal Independence Payment and Disability Living Allowance, you will receive an additional £150 in September. This is known as the Disability Cost of Living Payment.

Support for pensioners

Support for Council tenants and leaseholders

Support for businesses

See cost of living – support for businesses for more information.

Energy costs advice

Water costs support and advice from Thames Water

You can call Thames Water on 0800 009 3652 between 8am to 8pm Monday to Friday or 8am to 1pm on Saturday.

Visit Thames Water.

Help with food and groceries

Help with your health and wellbeing

Support with employment and skills

Helping others

See help at hand – cost of living support guide (PDF 2.8mb) to learn about ways you can help others in your community.

Helpful contacts

See help at hand – cost of living support guide (PDF 2.8mb) for a directory of helpful contacts.

Get help accessing support online

If you need help getting support online call us on 0208 356 3111.

We’re open Monday to Friday, 10am to 4pm.


Page updated on: 18 October 2022