We don’t collect building or DIY waste including tiles, carpet, rubble or fencing.
You or your builder must arrange for it to be collected by a licensed waste carrier. It is your responsibility to ensure that the waste carrier hired is registered with the Environment Agency:
always ask whether they are registered waste carrier
ask for their waste carrier number to verify details
request a waste transfer note – this is a document which must accompany any transfer of waste between different holders.
If you own or run a business in Hackney, you must make arrangements for your commercial waste to be collected by a registered waste carrier. You have a responsibility to ensure that:
you have an appropriate waste collection agreement to dispose of your business waste
you prevent the escape of your business waste (which can cause a nuisance to local residents)
your business waste is transferred to a registered waste carrier for disposal who provides you with a waste transfer note (WTN) or receipt as evidence of waste disposal
you keep records of your WTN or receipt for a minimum period of two years and are able to provide it upon request from the Council (businesses disposing of waste who to fail to provide waste transfer notes for a period of covering 2 years may be prosecuted or issued with a £300 penalty notice)
you present your waste for collection in line with refuse collection regulations for the road on which your business is located
if you own vacant land, you must ensure that it is secured and not easily accessible by the public
Fly-tipping is an offence
Dumping waste without permission is a serious criminal offence. You can be fined up to £50,000 and a prison sentence.
It is also an offence to allow someone else to fly-tip or illegally dump waste on your behalf.
If you arrange for waste to be removed, check the contractor’s duty of care notice which allows them to legally dispose of rubbish.
How we manage fly-tipping and waste
We can prosecute anyone caught dumping waste:
we can prosecute people controlling vehicles used to dump waste, and seize vehicles used in fly-tipping offences. This means that it is possible to prosecute even if the driver of the vehicle is not identifiable
we can also issue warnings and fixed penalty notices for less serious cases of fly-tipping
Illegal street trading and illegal vehicle sales and repairs
It is illegal to trade, sell or repair vehicles on the public highway or other public places without the appropriate council trading licence.
Illegal street trading
When reporting illegal street trading, let us know:
the location of the street trading
the nature of business
the type of obstruction of the highway (tables, stands, etc)
the times of trading, and how long the street trading has been going on
who might be responsible (trade name of business, etc)
Illegal vehicle sales and repairs
Some mechanics and businesses use the public highway as an extension of their garages and for vehicle sales.
This can cause a nuisance to local residents and it takes up car parking spaces. Repairing vehicles on the street can also look unsightly, cause local environment damage and present a danger to others.
If you need to report illegal vehicle repairs and sales, try to get:
number of people involved
descriptions of vehicles involved (used or repaired)
how often it is occurring
type(s) of vehicles involved
numbers of vehicles for sale
How we manage illegal street trading and illegal vehicle repairs and sales
In cases of unlicensed street trading, materials can be seized, including perishable items, and offenders can be prosecuted or issued with a £150 fixed penalty fine.
In cases of breaches of the conditions of street trading licences, offenders may be prosecuted or issued with a £100 penalty.
We investigate reports of illegal vehicle repairs or sales, to determine whether it causes annoyance, or is part of a business illegally operating on the public highway.
The Council is committed to reducing and removing undesirable graffiti.
we remove all graffiti on any property that is offensive
if your property has been graffitied, we can possibly clean it free of charge
Street art and murals
We recognise that some people consider that street art makes a positive contribution to the urban environment. If your property has a piece of street art or a mural on it, you must contact us to let us know that you would like to keep it.
We will remove street art or graffiti if we believe it spoils the local environment or prevents people from enjoying the area. When deciding whether to allow it, we consider whether it is:
offensive, gang related, insulting or against public interest
likely to encourage more graffiti or tagging
inappropriate for the location or out of keeping with the surrounding area
a cause of complaints to the Council
on a listed building or in a conservation area
libellous or potentially libellous
If you are considering commissioning a new mural or a piece of street art on your property you must contact us to check that it will not breach our graffiti policy.
It is an offence if you do not remove your pet’s poo from land within Hackney that is accessible to the public.
Failure to comply with the Public Spaces Protection Order may result in a £100 penalty and/or prosecution with a maximum fine up to £1,000.
People who are registered as blind, disabled, or otherwise rely on dogs, are exempt from this order.
Cleaning up after your dog
If you’re a dog owner, you must ensure that you clean any faeces that your dog leaves in a public place:
if your dog needs to go to the toilet while you’re out, use a pooper scooper
if you do not have a pooper scooper, you can use any plastic bag to clean up after your dog
if you’re not able to deposit the bag in a dog litter bin, you should double wrap the used scoop and dispose of it in a street litter bin or at home
We no longer need to provide dog litter bins solely for the disposal of dog faeces.
How we manage dog fouling
All cases of dog fouling reported to us are investigated within 48 hours of receiving the report.
Our street wardens, park rangers, the dog warden and our estate managers enforce dog fouling rules.
Where dog fouling is a major problem, we undertake high visibility patrols and leaflet the street and the surrounding area. We also place warning signs in the area to advise dog owners of the need to clean up when their dog has fouled there.
Fouling on council estates
Dog fouling on land owned by us is investigated by our estate managers. Ongoing offences can be referred to us. We will issue fixed penalty notices or start prosecution proceedings for repeat offenders.
Fouling within parks and recreational spaces
Parks and recreational staff manage first-time offences.
Continued breaches can be referred to us and we will take formal action as appropriate – this may include issuing fixed penalty notices or prosecution for repeat offenders.
The council is committed to reducing air pollution. Burning rubbish is the worst way to get rid of it – they release harmful chemicals into the air.
Special celebration fires such as Bonfire Night, Passover and Lohri
You should always try to attend an organised event rather than having an individual bonfire.
We will not normally take formal action in relation to bonfires held for religious or cultural celebrations, unless they cause a particular nuisance.
We provide special refuse collection arrangements for Passover.
How we manage bonfires
In the first instance, you should talk to the person who started the fire, explain your concerns and ask them to put it out.