Business rates bills and FAQs
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What to do next
Check your bill
Check your bill to see how much business rates is payable on your property and that the bill reflects any changes you have advised the council of. If the bill is correct please make payment as set out on the bill.
If any other part of your bill is incorrect, or you have not received a bill, please follow the FAQs section below. As we’re updating the business rate system, bills will be issued to reflect those updates we’ve been advised of.
I have not received a bill
I have completed an online form but have not received a reply.
The name on the bill is incorrect
My payment method is wrong
No retail relief or small business rates relief is shown on the bill
I want to report a change in circumstances
I believe I am entitled to retail relief or nursery relief as announced in the budget but I haven’t received a bill
I want to check my balance from last year’s bill
I want to report something not covered above
Page updated on: 3 March 2023
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