What to do if your vehicle has been removed
If your vehicle’s been removed, check on TRACE to find out where the vehicle’s been taken and how much the release fee is. The release fee and PCN must be paid before we can release the vehicle. You can also call TRACE on 0300 077 0100.
Depending on how long the vehicle’s been at the pound, additional storage charges may apply. You’re entitled to appeal against the PCN and the removal of the vehicle, immediately after paying the PCN and release fee.
Removal priorities
We will prioritise these following situations:
- vehicles identified as belonging to a persistent evader
- vehicles used in connection with suspected blue badge or permit fraud or misuse
- vehicles on cloned or false plates
What is a persistent evader?
We define persistent evaders as people with three or more penalty charge notices, none of which are either subject to an appeal or at a stage where an appeal can be made. Persistent evaders can also be people with three or more PCNs who have not registered their vehicle with the DVLA. Under these circumstances we can cancel your permit.
Should a persistent evader continue to contravene parking restrictions, they will be issued a penalty charge notice in proportion to the contravention and their vehicle may be immediately removed.
People whose penalty charges remain unpaid may have their vehicles clamped by a bailiff company and will then have to pay additional fees as a result.