Pay your Council Tax

Payments are due on the first day of each month for people who have not arranged to pay by direct debit.

Before we send formal legal notices, when possible, we send text messages and emails to remind residents when their payments are overdue.

By law, everyone has the right to pay their council tax by monthly instalments unless that right has been lost.

Find out what happens if you don’t pay your Council Tax.

See our guide to Council Tax 2023/24 (PDF 2.4mb).

 

By Direct Debit

Direct Debit is the easiest way to pay your Council Tax. Pick a payment date that suits you (1, 14, 21 or 28 of the month) and your payment is automatically debited from your account each month.

Sign up for Direct Debit

Sign up to e-billing if you pay your Council Tax via Direct Debit

If you pay your Council Tax by Direct Debit you can sign up to receive your bill via email.

If you signed up to e-billing prior to 3 March 2023 then your bills will be issued to you via email. If you sign up after the 3 March 2023 then your 2023/24 bill will have already been produced for postal delivery, but any future bills will be issued via email.

Sign up for e-billing

Pay online

Pay your council tax

By phone

You can pay your council tax using your debit or credit card by calling 020 8356 5050.

We accept payment from: Switch, Visa, Maestro, Visa Electron, Mastercard and Solo cards.

Hackney self-service payment centre

Pay by debit card, credit card or cash using the barcode printed on your bill at the Hackney self-service payment centre: 72 Wilton Way, Hackney, London, E8 1BJ

We’re open Monday to Friday 9am to 5pm.

Please note the new address.

By post

You can send a cheque to Christopher Addison House, 72 Wilton Way, E8 1BJ. You should write clearly your reference number on the reverse of the cheque. Please do not send cash through the post.

At a bank or post office

You can pay your council tax bill by cash or cheque at some bank branches and post offices.

You will need to use the payment slips given with your payment booklet.

Please check your local branch or post office for opening hours, which may be different to normal opening hours.

There should be no charge for this. Although, some banks may charge if you are making a payment at a bank other than your own.

Important: you must make sure that we receive your instalments on or before the dates shown on your bill. This means that you should allow:

  • 6 extra days if you pay by cheque at the post office
  • 3 extra working days if you pay by cash at the post office or through your bank

Even if we receive your payments later that same month, we may still send you reminders or final notices.

By PayPoint

You can pay your council tax in person at any PayPoint outlet using the barcode on your bill.

Online Banking

You can pay your Council Tax via your Online Bank using the following details:

Bank: Lloyds

Bank Account Name: LB Hackney Council Tax Account

Account Number: 00644620

Sort Code: 30-00-02

You must include your Council Tax reference number.

Arrangement request

If you receive a bill that requests immediate payment in full that you can’t afford. A reminder notice or final notice, please use this form:

Make an arrangement request

Page updated on: 25 January 2024

Council tax contact line

Telephone

Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)

Notes

Save time by reporting a change of address or applying for discounts or exemptions now. If you think your bill is wrong or have any other queries, use our enquiry form. 

General enquiries 

Contact us