Pay your Council Tax
When we send you a new bill for this financial year, you have the right to pay your Council Tax in monthly instalments. Payments are usually due on the first day of each month unless you have arranged to pay by Direct Debit.
By Direct Debit
Direct Debit is the easiest way to pay your Council Tax. Pick a payment date that suits you (1, 14, 21 or 28 of the month) and your payment is automatically debited from your account each month.
You can also set up a Direct Debit through your online Council Tax account.
Use your online Council Tax account to:
- set up and edit your Direct Debit
- view your current Council Tax balance and payment history
- see which discounts, exemptions or reductions have been applied to your account
Sign up to receive your bill by email
You can also sign up to receive your bill by email if you pay your Council Tax by Direct Debit.
Sign up to receive your bill by email
If you signed up to receive your bill by email before 3 March 2024, we will send your bills to you by email. If you sign up after 3 March 2024, we will have already produced your 2024 to 2025 bill for postal delivery, but we will send any future bills by email.
Pay online
By phone
You can pay your Council Tax using your debit or credit card by calling 020 8356 5050.
We accept payment from: Switch, Visa, Maestro, Visa Electron, Mastercard and Solo cards.
By post
You can send a cheque to Christopher Addison House, 72 Wilton Way, E8 1BJ. You should clearly write your account number on the back of the cheque. Do not send cash through the post.
At a bank or post office
You can pay your Council Tax bill by cash or cheque at some bank branches and post offices.
You will need to take with you details of your Council Tax account and our bank details which are on your Council Tax bill.
Check your local branch or post office for opening hours, which may be different to normal opening hours.
There should be no charge for this. Although, some banks may charge if you are making a payment at a bank other than your own.
Important: you must make sure that we receive your instalments on or before the dates shown on your bill. This means that you should allow:
- 6 extra days if you pay by cheque at the post office
- 3 extra working days if you pay by cash at the post office or through your bank
Even if we receive your payments later that same month, we may still send you reminders or final notices.
By PayPoint
You can pay your Council Tax in person at any PayPoint outlet using the barcode on your bill or the payment card provided with your bill.
Online Banking
You can pay your Council Tax via your Online Bank using the following details:
Bank: Lloyds
Bank Account Name: LB Hackney Council Tax Account
Account Number: 00644620
Sort Code: 30-00-02
You must include your Council Tax account number.
Request a payment arrangement
If you receive a bill that requests immediate payment in full that you can’t afford. A reminder notice or final notice, use this form:
What happens if you do not pay your Council Tax
It’s important to pay Council Tax when it’s due. If you do not pay on time, you may lose the right to pay monthly and have to pay the total amount due, in full. You could also be summoned to court for non-payment.
If we have your contact details we can remind you by text or email if you do not pay on time.
Find out more about the email and text reminders we send in what happens if you don’t pay your Council Tax.
Find out more about how your Council Tax helps us deliver services in our guide to Council Tax for 2025 to 2026 (PDF 185kb).
Council Tax contact line
Telephone
Opening times
- Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
- Wednesday – 9am to 4pm (telephone)