We’re working to resolve the problems with the One Account as quickly as possible. Apologies for any inconvenience.

Pay your rent

Pay your rent or garage rent quickly and easily.

Keep track of your rent account, manage your payments and view your account balance.

You can find your rent account number on your rent statement in the top left of the page.

Direct debit

Paying by direct debit will ensure your rent is paid automatically and securely on time, every time.

You can choose the collection date and frequency.

Payment dates: 1, 8, 16 or 24 of each month

Set up payments to be taken weekly, fortnightly or monthly. Complete the form and return it to your bank.

Use the automated telephone service to make payments 24 hours a day, 7 days a week.

You will need a debit or credit card and your rent account number.

To pay using online banking, please use the details below:

You must include your 10 digit rent number as the reference.

You can also pay using your mobile banking app.

Follow these easy steps:

save the London Borough of Hackney’s mobile payment number, 07535 844 354, to your mobile phone contacts
using your mobile banking app set up a payment:
- choose the London Borough of Hackney from your contacts list
- enter the amount you want to pay
- enter your 10 digit rent account number as the reference
- submit the payment

When the payment has been made, you will receive a confirmation message on your mobile device.

Use your rent card to pay over the counter at your local post office or PayPoint using cash or credit/debit card.

Pay by debit / credit card or cash at the Hackney self-service payment centre.

2 Hillman Street, Hackney, London, E8 1FB from Monday to Friday 9am to 5pm.

Please contact us straight away if you’re having problems paying your rent. We may come to an arrangement that you can afford.

Call 020 8356 3330 Monday to Friday 9am-5pm.

Page updated on: 28 January 2020