Council buildings are closed to the public. Read the latest information about coronavirus and its impact on services.

Coronavirus – managing council homes and estates

We’re putting plans in place to ensure that we can continue to safely manage the 30,000 homes across the Council’s estates and street properties during the coronavirus outbreak  – from making sure tenants suffering financially don’t face eviction to keeping our estates as clean and hygienic as possible.

Visit our council homes coronavirus page to find out more and sign up for regular updates through our estates and homes e-newsletter.

Pay your rent

Pay your rent or garage rent quickly and easily.

Pay your rent 

Keep track of your rent account, manage your payments and view your account balance.

You can find your rent account number on your rent statement in the top left of the page.

View your rent account

Direct debit

Paying by direct debit will ensure your rent is paid automatically and securely on time, every time.

You can choose the collection date and frequency.

Payment dates: 1, 8, 16 or 24 of each month

Standing order

Set up payments to be taken weekly, fortnightly or monthly. Complete the form and return it to your bank.

By phone

Use the automated telephone service to make payments 24 hours a day, 7 days a week.

You will need a debit or credit card and your rent account number.

Call 020 8356 5050

By bank

To pay using online banking, please use the details below:

  • bank: Lloyds
  • account number: 00641877
  • sort code: 30-00-02

You must include your 10 digit rent number as the reference.

You can also pay using your mobile banking app.

Follow these easy steps:

  • save the London Borough of Hackney’s mobile payment number, 07535 844 354, to your mobile phone contacts
  • using your mobile banking app set up a payment:
    • choose the London Borough of Hackney from your contacts list
    • enter the amount you want to pay
    • enter your 10 digit rent account number as the reference
    • submit the payment

When the payment has been made, you will receive a confirmation message on your mobile device.

Post office and pay point

Use your rent card to pay over the counter at your local post office or PayPoint using cash or credit/debit card.

Hackney self-service payment centre

Pay by debit / credit card or cash at the Hackney self-service payment centre.

2 Hillman Street, Hackney, London, E8 1FB from Monday to Friday 9am to 5pm.

Problems paying your rent

Please contact us straight away if you’re having problems paying your rent. We may come to an arrangement that you can afford.

Call 020 8356 3330 Monday to Friday 9am-5pm.

Page updated on: 28 January 2020