Energy saving advice sessions

We offer drop-in sessions about:

  • energy saving and your bills
  • energy efficiency home improvements

Energy saving and your bills

If you’re finding it difficult to afford to heat your home or pay your energy bills, the Hackney Energy Advice Team (HEAT) can help. HEAT run regular drop-in sessions for residents with advisors from Hackney Light and Power and CREW Energy. Hackney Council and UK Power Networks fund the project.

Come along if you need help:

  • changing your energy supplier to get a better deal
  • speaking to energy and water companies to create repayment plans or reduce debt
  • applying for energy grants, discounts and vouchers
  • finding out how to lower your energy usage and save money

You might be able to get free energy-saving items, such as: 

  • energy-efficient light bulbs
  • draft-excluding tape
  • shower timers
  • radiator bleeding keys

If you need more support after the session, we may arrange a phone call or home visit by a trained advisor.

If none of the sessions listed below work for you, you can call CREW Energy for free on 0800 086 2706

Session dates and times 

The sessions are free and you do not need to book.

Energy efficiency home improvements

These are advice sessions for people who are considering installing solar panels, heat pumps, a more efficient boiler, insulation or other building management systems in their homes. You would have to pay for these home improvements yourself, but some grants may be available. 

Session dates and times 

The sessions are free. We recommend booking in advance – especially if you have any access needs.

We’ll publish the session dates as soon as they’re confirmed.

Invite an energy advisor to your community event

If you run a community group and would like an energy advisor to run a session at one of your events, contact the Hackney Energy Advice Team. 

Telephone: 020 8356 3863

Email: lightandpower@hackney.gov.uk

Page updated on: 14 November 2025