DIY repairs videos

Many of us experience small repair problems from time to time.

We have produced a series of ‘You can do it!’ instructional videos providing you with simple tips on how to carry out minor DIY jobs in your home.


How to change a bathroom light bulb/lamp

What you will need:

  • a secure stepladder
  • a Phillips-head (“crosshead”) screwdriver

What to do if you have no heating

Please note:

  • contact your gas provider is your gas display is off
  • contact the Repairs Centre if the boiler shows a fault code

How to unblock a sink

What you will need:

  • a plunger
  • 2 pieces of cloth

How to unblock a toilet

What you will need:

  • a toilet plunger


  • a mop
  • a plastic bin bag
  • rubber gloves

How to tackle damp and mould in the home

What you will need:

  • specialist mould spray

More information about condensation, damp and mould.

If you’re still experiencing problems, please send a repair request online or get in touch with the Hackney Repairs Contact Centre.

Page updated on: 6 May 2022

Repairs Contact Centre


Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)
  • You can call outside office hours to report emergency repairs