Dispute your penalty charge notice

If you are issued with a penalty charge notice (PCN) you have the option to pay or dispute it. You can only dispute a PCN for specific reasons or grounds.

There are 2 ways to dispute a PCN depending on its type and length of time since it was issued.

Please see additional information under each stage which explain the stages in more detail:

How to dispute a PCN

Visit our PCN system to:

  • submit your dispute, together with any evidence you have to support your case
  • receive an emailed copy of your submission
  • check that an online or postal dispute you have submitted has been received

You can also find out: 

  • where, when and why you were issued a PCN, including pictures and video 
  • how much you owe
  • when your fine is due to increase, and how much you’ll have to pay

You will need your PCN number (starting QZ) and your vehicle’s registration number to view these details. Your PCN number can be found on the PCN.

For data protection reasons we are unable to provide this number to you on request.

Dispute your PCN

Dispute FAQs

Page updated on: 23 March 2021

Representations and appeals


PO Box 76121
E5 5FG


Opening times

  • (Mon to Fri, 9am - 5pm)