On this page:
- Mayor of London – how to cope with bereavement and grief during the coronavirus outbreak
- guidance from Government on Covid-19-related deaths. This includes advice for the public who identify a death outside of a healthcare setting, for example, at home, and also guidance for communities managing a death (including for those organising a funeral)
- a step-by-step guide on what to do when someone dies including how to register the death and arrange the funeral
- the Government has published guidance for managing a funeral during the coronavirus pandemic, including guidance on allowing family members to attend the funerals of their loved ones and ensuring the safety of mourners and funeral staff
Local services offering personal bereavement support
St Joseph’s Hospice offers bereavement support and counselling, individually or with other family members. This is currently available via telephone, online and a bereavement support forum.
Individuals can request a referral from their GP or other professionals, or contact St Joseph’s First Contact team directly on 0300 3030 0400, email email@example.com.
City and Hackney Wellbeing Network offers high-quality free support to help people prevent the onset of mental health problems and alleviate issues such as stress, anxiety and low mood, as well as support for adults with severe and enduring mental health conditions.
From May 2020 they will also be providing bereavement support. Complete a referral form or call 020 8525 2301. Services are currently all being delivered remotely.
Derman and Bikur Cholim are both part of the Wellbeing network and provide tailored mental health support for the Turkish-speaking and Charedi communities respectively. They can provide culturally specific bereavement support to these communities. Contact them via the network or directly using the details below:
- Derman: firstname.lastname@example.org / 020 7613 5944
- Bikur Cholim: email@example.com / 020 8800 7575
Talk Changes is an IAPT (improve accesses to psychological therapies) service commissioned through Homerton University Hospital NHS Foundation Trust.
Everyone can feel stressed, worried or down from time to time but if this is happening to you and it goes on too long, or you feel like you can’t cope, Talk Changes can help you find ways to manage the thoughts and feelings you have and make changes, so you can live life to the full.
It’s a confidential NHS service for adults registered with a GP in City and Hackney:
- 020 7683 4278
For children and young people
City and Hackney Child and Adolescent Mental Health Service (CAMHS) provides support and services to children and young people experiencing mental health problems, including bereavement.
Children and young people can be referred by their GP, family support practitioner, health visitor, school staff or social worker by calling 020 3222 5600. Young people who are 16 years or over and who have accessed the service within the last year can also self-refer.
Specialist child and adolescent mental health support is also available for children with disabilities and emotional/behavioural and mental health concerns. Referrals can be made by any professional who knows the child, young person and family on 020 7014 7071. Parents can also contact CAMHS Disability to ask for support.
Cruse has a range of online coronavirus specific resources covering dealing with bereavement and grief during this pandemic. It covers some of the different situations and emotions bereaved people may have to deal with. You can also contact them for support via their helpline on 0808 808 1677 (Mon and Fri 9.30-5pm, Tues to Thurs 9.30-8pm, excl. bank holidays) or firstname.lastname@example.org.
- the NHS has general guidance about coping with bereavement
- Age.UK has some information on coping with bereavement and arranging a funeral – coronavirus advice
- the Good Grief Trust and At a Loss.org also have dedicated coronavirus bereavement support and advice
For children and young people
- the Childhood Bereavement Network has information on support for children during the coronavirus outbreak
- Grief encounter provide free support to bereaved children and their families to help alleviate the pain caused by the death of someone close:
- the Compassionate Friends offer support to families after the death of a child of any age and from any cause. All volunteers are bereaved parents and clients can select whether they would prefer to speak to a bereaved mother or father:
- 0345 123 2304 (open every day from 10am-4pm and 7-10pm)
There is support available if you need help with the cost of a funeral or need to access bereavement benefits. If you are struggling to pay for a funeral and your only source of funding is the Funeral Expenses Payment (see below), you are advised to tell the funeral director before committing to any arrangements.
- Government Funeral Expenses Payment (you may be eligible if you receive certain benefits or tax credits and this can either be paid to an individual or directly to the funeral director, though the payment will not usually cover all the costs of the funeral).
- Advice from the Money Advice Service, which lists alternative options for paying for a funeral.
- Government Bereavement Support Payment (if you receive or are entitled to Child Benefit you may receive the higher rate).
- Government Guardian’s Allowance (if you are bringing up a child whose parents have died. If you are a lone surviving parent you may also be eligible).
- Quaker Social Action support for people struggling with funeral costs. This includes support via a pre-funeral advice line, dealing with a bill post-funeral and other useful resources.
- Child Funeral Charity
- Final Farewell
- Friends of the Elderly
- Turn2Us provides a range of financial support, including that related to bereavement
Find out more information on the wider mental health support and services available.