Advice if you’re worried you’re about to become homeless

If you’ve been asked to leave

If your landlord, or the person that you live with, is asking you to leave then your rights and housing options depend on your circumstances.

Contact us as soon as you are asked to leave.

If you live with your partner and your relationship breaks down

If you’re struggling to keep your current home

If you’re entering or leaving prison

If you’re leaving a hospital

Let the nursing staff know if you have nowhere to stay when you leave the hospital.

The hospital has a legal duty to refer you to us if you’re homeless or at risk of homelessness when you leave the hospital.

You can also contact us: apply for homeless help

If possible, contact us before you’re discharged from hospital. We will organise an assessment which can happen over the phone or in person at the hospital.

If you are vulnerable because of ill-health then we may provide you with emergency housing.

If you already have a home, but a disability or health condition means that it’s difficult to access or move around then contact our Adult Social Care team. We may be able to provide equipment or recommend home adaptations to make your home more accessible for you. Grants may be available to help you pay for any adaptations. See Help at home.

If you’re leaving the armed forces

If you’re leaving the armed forces you can ask for help with finding somewhere to live.

You can get help through the Ministry of Defence’s Defence Transition Services (DTS).

You should also contact us if you think you will become homeless: apply for homeless help.

We may be able to provide emergency housing if you’re considered vulnerable from serving in the Armed Forces. We consider:

  • time spent in the forces and your role
  • time spent in military hospital and whether you were released on medical grounds
  • accommodation you’ve found or maintained since being discharged

The Armed Forces Covenant does not mean that ex-armed forces personnel are automatically provided accommodation. It’s a promise that those who serve, or have served, in the Armed Forces and their families are treated fairly.

Page updated on: 5 January 2024

Homeless Prevention and Advice

Address

Hackney Service Centre
1 Hillman Street
E8 1DY

Telephone

Opening times

  • Monday 9am to 5pm, Tuesday 9am to 5pm, Wednesday 9am to 4pm, Thursday 9am to 5pm, Friday 9am to 5pm