Your council tenancy agreement

Your tenancy conditions

Your tenancy agreement and tenancy conditions set out the legal obligations, rights and responsibilities for you and those who live in or visit your home. It also lists the services you are entitled to in return for the rent you pay.

• your tenancy conditions – English
• your tenancy conditions – Easy Read English 
• your tenancy conditions – Turkish
• your tenancy conditions – Bengali
• your tenancy conditions – Kurdish
• your tenancy conditions – French
• your tenancy conditions – Cantonese
• your tenancy conditions – Polish
• your tenancy conditions – Somali
• your tenancy conditions – Vietnamese
• your tenancy conditions – Urdu 

If you break these tenancy conditions or the tenancy agreement we may have to take you to court. If the court grants us a possession order, you and your family will have to leave your home. We do not want this to happen and will give you support and advice to prevent it, unless you gave us false or misleading information to get or keep your tenancy.

Types of tenancy

There are four types of tenancy depending on how long you have been a council tenant and whether you are the only adult in the household.

Tenancy guide

We have made a guide to provide our tenants with information, links and contacts to help them get the most out of their new home.

See Welcome to Hackney – your tenancy guide (PDF, 11.7mb).

Making changes to your tenancy

To request any changes to your tenancy, contact our neighbourhood contact centre or visit our neighbourhood housing office.

Find out more about making changes to your tenancy

Tenants running a business from home

You must get our written permission if you want to run a business from your home.

Apply

You can submit your application by post or in person to: Customer Administration Team, Hackney Service Centre, 1 Hillman St, London E8 1DY, or email to: service.charges@hackney.gov.uk.

Download apply to run a business from home application form (PDF 284kb)

We will only refuse to give you our permission if we have good reason (for example, if we think that the business is likely to cause a nuisance to other people, including us and our contractors, or cause damage to the property). There are usually costs associated with this process which you will have to pay.

Before we give our permission you must get any planning permission,building regulation approval or other licences you need for the business or trade.

If we give you permission to run a business from your home, your customers, suppliers and service providers must not become a nuisance to other residents.

If a business you are running from your home with our permission causes a nuisance or damage, we will withdraw our permission.

Examples of businesses activities that will cause a nuisance

• repairing and maintaining vehicles
• printing
• using noisy equipment such as industrial sewing machines
• using controlled substances such as chemicals