Your online Council Tax account
Your online Council Tax account is a quick and secure way to:
- set up a Direct Debit
- check your current Council Tax balance and payment history
- view any outstanding payments
- see discounts, exemptions or reductions
A Council Tax payment can take up to 72 hours to show on your account.
Register to create your online Council Tax account
You need to register to create an account, which will only take a few minutes. To register you need:
- an email address
- your Council Tax account number (you’ll find this on your Council Tax bill)
Register to create your account
If you need help registering for an online Council Tax account, contact our Council Tax team using the contact details below.
Page updated on: 3 April 2025
Council Tax contact line
Telephone
Opening times
- Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
- Wednesday – 9am to 4pm (telephone)
Notes
At busy times you may be waiting as long as 30 minutes or more on the telephone.
To help our telephone staff concentrate on helping those less able to use the internet, check for the answer to your question on our website or contact us using the online forms.
You can save time by reporting a change of address or applying for discounts or exemptions. If you think your bill is wrong or have any other queries, use our enquiry form.