Order bins and bags for waste and recycling
Use this service to order bins and bags for:
- garden waste
- food waste
You can also request:
- a new rubbish bin if your bin is lost or damaged (for any replacement bins required by your household, we reserve the right to charge a £10 admin fee)
- an extra rubbish bin if you need more bin space
You can only get an extra rubbish bin if your household either:
- has 5 or more people
- uses children’s nappies
- needs to for medical or hygiene reasons – for example, you use large amounts of sanitary items
If you need a smaller rubbish bin, email firstname.lastname@example.org.
What happens next
We aim to deliver most items within 10 working days. We leave items by your front door.
If you request a replacement rubbish bin, we aim to deliver within 15 working days.
If you request an extra rubbish bin, we’ll visit your property to check that you’re recycling as much as possible. If your request is successful, the bin will arrive within 20 working days of your application.
Page updated on: 3 March 2023
Hackney Service Centre
1 Hillman Street
- Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
- Wednesday – 9am to 4pm (telephone)