Making changes to your property

Find out what you need to do if you want to make changes to your leasehold or freehold property or garden.

Before you make changes

Before you make changes you must:

• get written permission from us
• have no arrears on your service charge account

Example of changes that need permission

Examples of changes that need our permission include, but are not limited to:

• installing a new boiler
• laying hardwood, laminate or ceramic flooring
• removing internal walls

Some changes may also need other permissions. For example, planning permission or building control approval.

Apply for permission

To apply for permission to make improvements to your home or garden, complete our alterations to dwelling form.

Complete alterations to dwelling application form

You can also download and print the alterations to dwelling form (PDF 240kb) and return it to our Homeownership Team.

You can find general information about your rights and responsibilities in our:

• leaseholders rules and regulations booklet (PDF 992kb)
• freeholders rules and regulations booklet (PDF 851kb)