Estate housing surgeries

Have your say on our plans to introduce new weekly face-to-face housing surgeries in local community buildings across Hackney.

We closed our area housing offices during the pandemic lockdown and they’re not reopening.

The aim of the surgeries is to enable residents living on our estates to get the help they need and become a one-stop shop of housing support.

By next year, we plan to roll out surgeries across Hackney with at least 100 surgeries each month.


Have your say

 Complete the survey below to have your say on the:

  • timings of the surgeries (between 9am to 5pm Monday to Friday)
  • venues you would like the surgeries to be held
  • range of housing services available at the surgeries

Complete the survey

You have until 14 January to have your say and complete the survey.

Paper copies of the survey will also be available at the pilot surgeries (listed below) as well as from the Hackney Service Centre. If you wish to be sent a paper copy of the survey email

Attend a pilot surgery

We are holding pilots across Hackney, over the next few months, to help develop the most successful surgeries.

You do not need to book an appointment – you can simply turn up.

We can arrange a home visit if you’re unable to attend the surgeries.

The location, date and time of the pilot surgeries:

Frequently asked questions

Page updated on: 22 December 2022

Neighbourhood Contact Centre


Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)