Council Tax bills FAQs

To check how much Council Tax is payable on your property, according to the band shown on the bill, or see the information leaflet enclosed with the bill which sets out the full amount due according to the band of the property, before any discounts, exemptions or Council Tax reduction are applied.

The calculation of the full amount due before any reductions is correct and is based on the budget requirements for Hackney, adult social care and the Greater London Authority for the 2023/24 year.

If any part of your bill is incorrect, or you have not received a bill, follow the FAQ guidance below. We will send a replacement bill as soon as possible.

Page updated on: 3 March 2023

Council tax contact line


Opening times

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm (telephone)
  • Wednesday – 9am to 4pm (telephone)


Save time by reporting a change of address or applying for discounts or exemptions now. If you think your bill is wrong or have any other queries, use our enquiry form. 

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