Business rate revaluation 2023

The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties (properties that are not just private homes) in England and Wales. They call this a revaluation.

Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 valuation, that date was 1 April 2021.

We use these rateable values to calculate business rates bills.

The Valuation Office Agency carries out revaluations to reflect changes in the property market. This means we base business rates bills on more up-to-date information.

The next revaluation comes into effect on 1 April 2023.

Contacting the Valuation Office Agency (VOA)

We are responsible for anything to do with your business rates bill. The Valuation Office Agency handles the valuation of your property. You need to contact the Valuation Office Agency for all queries about your rateable value.

Find your rateable value

You are now able to see the future rateable value for your property and get an estimate of what your 2023/24 business rates bill may be. You can do this through the Valuation Office Agency Find a Business Rates Valuation Service on GOV.UK.

Changes to your property details

To tell the Valuation Office Agency about changes to your property details (such as floor area sizes and parking) you need a business rates valuation account. The Valuation Office Agency may accept your changes and update the current and future valuations.

You think your rateable value is too high

From 1 April 2023, you need to use a business rates valuation account to tell the Valuation Office Agency you think your rateable value is too high. Until the Valuation Office Agency makes a decision you must continue to pay your business rates as normal.

How Coronavirus (COVID-19) affected future rateable values

The Valuation Office Agency bases most rateable values on an estimate of what it would cost to rent a property for a year, starting on a certain date.

For the 2023 valuation, that date was 1 April 2021. This was during the pandemic and the rent information the Valuation Office Agency used reflected this.

The 2017 non-domestic rating list is closing. The VOA will be using their Twitter channel to encourage ratepayers to check the factual information we hold on their property is correct. The VOA will highlight that they have up until midnight 31 March 2023 to submit a Check. This is to ensure they don’t lose out on any reliefs or adjustments to their business rates bill.

The VOA have suggested that customers do this as soon as possible in an article on the VOA home page, especially if they have not got an account on the Government Gateway. They will need to create an account and claim their property before they can make a Check. Feel free to signpost customers to The VOA article and The VOA YouTube video on how to claim a property for business rates.

From 1 April 2023, customers will only be able to make a Check against the 2023 rating list.

As the 2017 rating list will close, there are only limited circumstances in which further amendments are made to it.

These are:

Following outstanding Checks submitted before 1 April 2023 and any later challenges and appeals

The VOA can alter the 2017 list up to 31 March 2024.This allows us to clear existing cases/reports and enables you to submit reports that have a retrospective element regarding the 2017 list. If we make any alterations to the 2017 list, we will tell the customer that they have the right to make a Check within 6 months of the date of our alteration.

A customer has the right to challenge the 2017 list on the grounds of a tribunal or court decision, provided a Check has been made by 30 September 2023.

After 31 March 2024 the 2017 list may only change because of a challenge or appeal.

Page updated on: 7 February 2023