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Business continuity management

For any organisation, regardless of its size, planning and preparation is key to ensuring it can continue to operate and survive the impacts of a disruption to business. Business continuity planning involves making documented procedures for the loss or unavailability of the following:

  • work locations
  • staff/skills
  • suppliers/contractors
  • specialist equipment
  • technology and communications
  • data/information

A business continuity plan should guide an organisation to respond, recover, resume and restore its essential activities to a pre-defined level of operation. The process of business continuity management is a continuous cycle and involves:

  1. understanding your organisation and where it is vulnerable
  2. identifying essential activities, staff and infrastructure
  3. deciding what you can do to make your business more resilient
  4. documenting what to do and who is going to do it
  5. testing your plan/procedures and discussing simple scenarios
  6. amending your plan following any learning from tests
  7. reviewing plans regularly and checking details are up to date
  8. making sure that staff are aware of any changes
  9. embedding business continuity into the organisations structure

View the business continuity management generic lifecycle.

For more information contact

External resources

Page updated on: 11 July 2019

Civil protection service


Emergency Planning and Response Team
Civil Protection Centre, Stoke Newington Town Hall
184 Stoke Newington Church Street
N16 0JR

Opening times

  • The Civil Protection Control Centre operates 24 hours a day, 7 days a week