Bank holiday opening hours
There are changes to some of our services and opening hours over the bank holiday, but essential help and support will still be available.
Visiting our council office
The Hackney Service Centre will be closed on Monday 5 May 2025. It will reopen at 9am on Tuesday 6 May 2025.
Contacting us by phone
Our phone lines will be closed on Monday 5 May 2025. They will reopen at 9am on Tuesday 6 May 2025.
Out-of-hours emergency numbers
If there is an emergency, you can contact us by phone outside opening hours. Call us about:
- emergency housing repairs: 0208 356 3691
- adult social care and homelessness: 0208 356 2300
- antisocial behaviour: 0208 356 3310
- concerns about a child: 0208 356 2710
In the event of an emergency with a risk to life, call 999 immediately.
Parking restrictions in Hackney
For information on parking restrictions over the bank holiday, see Parking enforcement on bank holidays.
Rubbish and recycling collections
There will be no changes to collections for the bank holiday.
Library and archive opening hours
All Hackney libraries will be closed on Monday 5 May 2025.
They’re open as usual on all other days.
Hackney Archives
For information about Hackney Archives services during the bank holiday, visit our Archives and Local History page.
Leisure centres
The table below shows the opening times for our leisure centres over the bank holiday weekend.
| Centre | Saturday 3 May | Sunday 4 May | Monday 5 May |
| Britannia Leisure Centre | 7am to 7pm | 7am to 7pm | 7am to 7pm |
| Clissold Leisure Centre | 7am to 6pm | 7am to 6pm | 7am to 7pm |
| Kings Hall Leisure Centre | 9am to 5pm | 9am to 5pm | 8am to 6pm |
| London Fields Lido | 6.30am to 9pm | 6.30am to 9pm | 7am to 7pm |
| Queensbridge Sports and Community Centre | 9am to 5pm | 9am to 5pm | 9am to 5pm |
| West Reservoir | 8am to 5pm | 8am to 5pm | 8am to 5pm |
| Hackney Marshes | 9am to 5pm | 9am to 5pm | 9am to 5pm |
| Mabley Green | 9am to 5pm | 9am to 5pm | 9am to 5pm |
Registration services
Registration services will be closed on Monday 5 May 2025.
For urgent burials or funerals, an out-of-hours on-call service is available to issue the green (or white for stillbirths) certificate needed for burial or cremation as soon as possible after death. This service is available from 9am to 11am on weekends and bank holidays.
Death registrations are by appointment only and only take place Monday to Friday. To book an appointment, see Deaths – register a death.
Domestic Abuse Intervention Service
The Domestic Abuse Intervention Service will be closed on Monday 5 May 2025.
For support on that day or outside office hours:
- call the National Domestic Violence Helpline (free) on 0808 2000 247
If you’re in immediate danger, call the police on 999. For non-emergencies, contact the police on 101.
Refugee, migrant and asylum seeker service
The Welcome Hackney service will be closed on Monday 5 May 2025.