Normal response times for issues raised via report a problem

We are committed to being transparent about the amount of time we expect to take when addressing issues raised via our report a problem tool.

Dog poo

Roads and pavements

Car parking

Street furniture and amenities

Parks

Trees, grass and pruning

Enforcement

Licences

Environmental health

Page updated on: 18 January 2023

Normal response times for issues raised via report a problem

Abandoned vehicles

Illegal parking

Vehicle idling

Cycle hangars

Highways obstruction

Abandoned vehicles

Illegal parking

Parking related road markings

Pay and display machines

Parking signs

Pay and display machines

Parking signs

Public toilets

Maintenance / repairs issue

Paddling pools

Play area

Sport area

Public toilets

Grass cutting

Hedge pruning

Shrub pruning

Pictorial meadow pruning

Grass cutting

Hedge pruning

Shrub pruning

Pictorial meadow pruning

Highways obstruction

Illegal street trading

Significant or harmful waste on private land

Alcohol

Entertainment

Gambling

Massage and special treatments

Scrap metal

Animal licensing

Hot food and takeaways

Food safety – pest control

Food safety – food rating standards