Resident parking permits

• you are only entitled to one resident permit in your name, even if you have more than one vehicle
• your permanent address must be within the boundary of a Hackney parking zone
• you must be the registered keeper of the vehicle
• you must be over 17 years old to purchase a resident parking permit
• your vehicle can be a passenger or a goods vehicle. The overall height must not exceed 2.27m (7’5”), the length must not exceed 5.25m (17’3”) and the unladen weight must not exceed 3,500kg (996lb)
• your vehicle must be registered with the DVLA at the address stated in this application, or you must be the authorised keeper of a company vehicle, or the owner of a foreign-registered vehicle. Foreign registered vehicles are only eligible for one permit for a maximum of 6 months
• online first time applicants will be allowed to purchase a permit without providing all the documents required at the point of application. However failure to supply proof documents within one month of the application will result in the permit being cancelled. A refund will be issued for unused months, minus a £20 refund charge
• it is your responsibility to renew your permit. If your vehicle is not covered by a valid permit you will be at risk of receiving a penalty charge notice
• you can renew your permit up to 6 weeks before its expiry date

You will not be issued a resident parking permit if:

• your property is subject to a car free restriction set out in a planning legal agreement
• you cannot be verified as the person residing at the property within your application
• you can’t provide documents on the prescribed list, or you submit fraudulent documents
• you knowingly make a false statement in order to obtain a parking permit
• payment is refused by your bank or credit card
• you already have a resident permit
• your vehicle is not registered with the DVLA at the address stated in the application
• you have been found to have used permits fraudulently
• you have unpaid penalty charge notices and are registered as a persistent evader, you will be refused a permit until you have paid the fines in full
• you have any remaining charges for previous permits

• your permit must be clearly displayed in the front passenger side of your windscreen, with its details clearly visible from outside of the vehicle
• it is your responsibility to display a valid permit. You must display your actual permit, copies are not acceptable
• if you have an e-permit you will not need to display anything in your vehicle as Civil Enforcement Officers can check that a permit is valid using your vehicle registration
• the permit is only valid for the vehicle registration number specified on the face of the permit and stipulated within the valid permit account and associated documentation
• the permit is only valid for the zone of issue
• vehicles must be parked correctly within the markings of the bay or space
• the restricted hours will be located on sign plates adjacent to the bays
• resident permits can be used in on-street resident bays, shared use bays or permit holder bays within the zone of issue as specified on the permit
• resident permits do not guarantee a parking space

• resident permits are non-transferable and can’t be used in any other vehicle
• resident permits are not valid in business permit bays, disabled parking bays, pay and display only bays, motorcycle bays, doctor’s bays, car club bays, single or double yellow lines or car parks
• resident permits are not valid in housing estates
• resident permits are not valid in suspended bays. This will result in a penalty charge notice being issued and your vehicle maybe relocated or removed to the car pound
• if we need to suspend a parking bay and your vehicle has been parked for an extended period of time, we may relocate your vehicle to a parking bay outside of the suspended area
• please check the signs carefully for the times when the suspension is in operation

You may need to submit one form of evidence from the list below, to complete your application. Scanned copies and clear photographs will be accepted.

Proof of address

• driving licence
• council tax statement
• utility bill dated in last three months
• signed tenancy agreement
• bank statement (current or savings account) dated in last 3 months
• solicitor’s letter confirming completion (new residents only)
• legally drawn letter from landlord or estate agent valid for the full life of the permit
• rent book from council or housing trust

Vehicle proof

• second page of V5C (logbook) displaying the name and address of the applicant
• V5C/2 (new keepers supplement) or a bill of purchase
• hire / lease agreement: hire / lease documentation must show your name and address
• copy of vehicle logbook or hire / lease agreement in the company name
• LPG conversion certificate if you have converted your vehicle to run on LPG (Liquid Petroleum Gas) and your vehicle registration document (V5C) has not been updated

• if your permit is lost, damaged or stolen then you will be able to replace it, free of charge, via your online account or by completing a postal application form

• refunds are payable for each full calendar month remaining on the permit from the date we receive your refund request. There must be a minimum of 3 months remaining on the permit and you will need to pay a £20 administration fee

• you can apply for a change of vehicle registration or address free of charge via your online account or by completing a postal application form
• you may also be entitled to a refund on your existing permit – see permit refund costs
• if you change your address within the same parking zone and your permit is valid, there is no charge
• if you are leaving Hackney, you may be entitled to a refund

• you can temporarily exchange your permit to a courtesy car or short term lease vehicle, free of charge, via your online account or by completing a postal application form

• the council considers fraud and attempted fraud to be an extremely serious matter and will not hesitate to take preventative, remedial or punitive actions against any person or organisation suspected of fraud or attempted fraud
• if we cancel your permit because of fraud or misuse then you will not be eligible for a refund
• permits remain the property of Hackney Council and we reserve the right to withdraw any permit without giving prior notice or reason, and your vehicle may be issued with a penalty charge notice or removed
• it is an offence under the Vehicle (Excise) Act 1962 (Section 7) to park or keep a mechanically propelled vehicle on a public road if the vehicle is unlicensed

It is an electronic permit which means that there is no longer a requirement to display a paper permit in a vehicle (works similar to the DVLA tax disc). 

Civil Enforcement Officers can check that a permit is valid by entering the vehicle registration number into their hand held devices. 

Online applicants can start an e-permit straight away or customers can set the start date for up to 6 weeks in the future. Postal applicants should submit their applications 10 working days before the required start date. 

Continue to park as usual until the permit expires when you will be issued an e-permit. 

You apply for the change the same way that you do now, either online or via postal application form. As paper permits are no longer going to be issued, customers will be issued e-permits as a replacement from the date selected in their application. 

A renewal reminder will be sent to the permit holder 6 weeks before the permit is due to expire (by email for online applicants and by letter for postal applicants). Online applicants can check status of a permit at any time by logging into their account. 

The same way that you renew a paper permit. Online applicants can complete their renewal 6 weeks before their permit is due to expire. A confirmation email will be sent to the account holders email address confirming the start and end date of their new permit. Postal applicants will receive a reminder letter and application form 6 weeks before their permit is due to expire, the form should be completed and returned no less than 10 working days before the permit is due to expire. 

If your paper permit is lost or damaged you can continue to park your vehicle as usual because your permit records will still be active on our permit system. If you have a replacement vehicle, simply apply for a change of VRM via the online account or postal application form. 

If your vehicle is stolen call 0208 356 8877 with crime reference number – stolen vehicles cannot be reported via the system.