Festive season opening times

Hackney Service Centre, Self Service Payment Centre and Contact Centre

  • Monday 23 December – open as usual
  • Tuesday 24 December – close at 5pm
  • Wednesday 25 December – closed
  • Thursday 26 December – closed
  • Friday 27 December – closed
  • Saturday 28 December – closed
  • Sunday 29 December – closed
  • Monday 30 December – closed
  • Tuesday 31 December – closed
  • Wednesday 1 January – closed
  • Thursday 2 January – Contact Centre reopens at 8am, and Self Service Payment Centre and Hackney Service Centre open at 9am

You can pay council bills, report problems, apply for services and find information, including details about parking and library renewals, quickly and easily on this website.

You can also pay council bills by calling 020 8356 5050. Please have your credit or debit card details and reference number available.

For emergencies call 020 8356 3000.

Recycling and waste collections

Monday 23 December – Sunday 29 December

Usual collection day Revised collection day
Monday 23 December Monday 23 December
Tuesday 24 December Tuesday 24 December
Wednesday 25 December Friday 27 December
Thursday 26 December Saturday 28 December
Friday 27 December Sunday 29 December

Monday 30 December – Saturday 4 January

Usual collection day Revised collection day
Monday 30 December Monday 30 December
Tuesday 31 December Tuesday 31 December
Wednesday 1 January Thursday 2 January
Thursday 2 January Friday 3 January
Friday 3 January Saturday 4 January

Registration services

  • Monday 23 December – normal working hours – Hackney Service Centre 9am-5pm 020 8356 3355 /3809
  • Tuesday 24 December – reduced service – Hackney Service Centre 9am-4pm 020 8356 3355 /3809
  • Wednesday 25 December  – office closed
  • Thursday 26 December – office closed – emergency death out of hours service 9am-12noon 020 8356 3355 /3809
  • Friday 27 December – reduced service – Hackney Town Hall 9am-4pm 020 8356 3355 /3809
  • Saturday 28 December – office closed – emergency death out of hours service 9am-11am 020 8356 3355 /3809
  • Sunday 29 December – office closed – emergency death out of hours service 9am-11am 020 8356 3355 /3809
  • Monday 30 December – reduced service – Hackney Town Hall 9am-4pm 020 8356 3355 /3809
  • Tuesday 31 December – reduced service – Hackney Town Hall 9am-4pm 020 8356 3355 /3809
  • Wednesday 1 January – office closed – emergency death out of hours service 9am-12noon 020 8356 3355 /3809
  • Thursday 2 January – normal working hours – Hackney Service Centre 9am-5pm 020 8356 3355

Parking enforcement and car pound

Please call 020 8356 7555 for any parking enforcement issues when the contact centre is closed.

CCTV enforcement will be 24/7 throughout the festive period (for example: no entry restrictions, one way, yellow box junction, pedestrian zones and more), except for bus lanes, which will not be enforced on Christmas day.

Date On-street / estate enforcement Car pound CCTV enforcement
Sunday 22 December Normal Enforcement Closed Normal enforcement
Monday 23 December Normal Enforcement Normal opening hours Normal enforcement
Tuesday 24 December Normal Enforcement until 7 pm Normal opening hours Normal enforcement
Wednesday 25 December No enforcement Closed Normal enforcement except bus lanes
Thursday 26 December No enforcement Closed Normal enforcement
Friday 27 December Normal enforcement Normal opening hours Normal enforcement
Saturday 28 December Normal enforcement Closed Normal enforcement
Sunday 29 December Normal enforcement Closed Normal enforcement
Monday 30 December Normal enforcement Normal opening hours Normal enforcement
Tuesday 31 December Normal Enforcement until 7 pm Normal opening hours Normal enforcement
Wednesday 1 January No enforcement Closed Normal enforcement
Thursday 2 January Normal enforcement Normal opening hours Normal enforcement
Friday 3 January Normal enforcement Normal opening hours Normal enforcement

Noise complaints

  • Thursday 26 December – closed
  • Friday 27 December – 9pm-5am
  • Saturday 28 December – 9pm-5am
  • Sunday 29 December – 4pm-2am
  • Monday 30 December – closed
  • Tuesday 31 December – closed
  • Wednesday 1 January – closed
  • Thursday 2 January – 4pm-2am

Leisure centres

Hackney Museum

  • Monday 23 December – closed
  • Tuesday 24 December – 9.30am-5pm
  • Wednesday 25 December – closed
  • Thursday 26 December – closed
  • Friday 27 December – 10am-5pm
  • Saturday 28 December – 10am-5pm
  • Sunday 29 December – closed
  • Monday 30 December – closed
  • Tuesday 31 December – 10am-5pm
  • Wednesday 1 January – closed
  • Thursday 2 January – open as usual

Page updated on: 16 December 2019