Register a death
You can register a death if you are:
- a relative
- a person present at the death
- the person arranging the funeral with the undertakers
- the funeral director (under the provisions of the Coronavirus Act 2020)
Book a telephone death registration appointment
Due to the coronavirus pandemic, new legislation has been put into place recently which allows death registrations to be registered over the telephone, with no need for face-to-face contact. Please do not attempt to come to any of our offices.
Please note that there will be no requirement for relatives to collect the medical certificate of cause of death from the hospital, care home or GP. A scan of the certificate should be sent to the registrar directly at firstname.lastname@example.org, (if the coroner has carried out a post-mortem they will scan and send the relevant paperwork to us).
The green certificate for burial or cremation will be emailed directly to the funeral director, crematorium or cemetery office if you know who you are using.
Alternatively, please call 020 8356 3355.
At your appointment over the telephone, you will need to tell us the deceased’s:
- full name (and any maiden name)
- full name and occupation of husband/wife/civil partner
- date and place of birth
- occupation and usual address
Urgent same-day burials
If a family member has passed away on a weekend or public holiday and you intend to bury them on the same day, we have an out-of-hours death service.
A registrar will be available by phone and can issue the green form that will allow the burial to take place on the same day. The registrar can assist between the following hours:
- Monday – Friday: 9am to 5pm
- Saturday and Sunday: 9am – 11am
- bank holidays (excluding Christmas Day): 9am – 12 noon
Please call the emergency registrar on 020 8356 3809 or 020 8356 3355. Please note we will need to have received a scanned copy of the medical certificate of death before we can issue the green form.
Registering a stillbirth
There are many specialist bereavement support organisations who can help you in your grief.
Correcting an error on a death certificate
Corrections can only be made to a death registration when the wrong information has been recorded. Evidence showing the correct information to be recorded, may be required. How to correct a death certificate.
Telling other government agencies about a death – tell us once
When someone dies you need to tell the Department of Work and Pensions and other departments and local services, sending each of them a copy of the death certificate.
The free tell us once service does this for you.
You can do this at the same time as registering a death, or contact us to make an appointment afterwards.
We need the following information about the person who has died:
- national insurance number
- passport number
- driving licence number
- details of any benefits received
- blue badge (which will be retained)
We will treat the information you give us confidentially and securely.
Read more information about the service in our tell us once leaflet.