One Account unavailable

We’re working to resolve the problems with the One Account as quickly as possible. Apologies for any inconvenience.

Certificates unavailable

Our certificate service will be closed from 12.30pm Tuesday 25 to 9am Thursday 27 February.

We won’t be processing any orders during this time (including next day service orders).

We’ll start processing certificates again on Thursday 27 February. Apologies for any inconvenience.

Register a death

Deaths must be registered within 5 days, unless a coroner is investigating.

You can register a death if you are:

  • a relative, preferably living in Hackney
  • a person present at the death
  • the person arranging the funeral with the undertakers

Death registrations are by appointment only and will take place at Homerton University Hospital.

Book an appointment to register a death

Book an appointment

Alternatively, please call 020 8356 3355.

At the registration, bring the medical certificate of death and tell us the person’s:

  • full name (and any maiden name)
  • full name and occupation of husband (if a married woman or widow)
  • date and place of birth
  • occupation and usual address

You will then sign the register and be given a document allowing you to organise a funeral. Death certificates can be purchased on the date of registration. Each death certificate issued on the day of registration costs £11.

If the death occurred in Hackney, but you can’t get to Hackney to register, you can give the information at your local register office. It will take longer to issue the death certificate this way – call us so we can help get it issued as quickly as possible.

Registering a stillbirth

Correcting an error on a death certificate

Corrections can only be made to a death registration when the wrong information has been recorded. Evidence showing the correct information to be recorded, may be required. How to correct a death certificate.

Telling other government agencies about a death – tell us once

When someone dies you need to tell the Department of Work and Pensions and other departments and local services, sending each of them a copy of the death certificate.

The free tell us once service does this for you.

You can do this at the same time as registering a death, or contact us to make an appointment afterwards.

We need the following information about the person who has died:

  • national insurance number
  • passport number
  • driving licence number
  • details of any benefits received
  • blue badge (which will be retained)

We will treat the information you give us confidentially and securely.

Read more information about the service in our tell us once leaflet.

Page updated on: 4 February 2020

Registration Services


Hackney Service Centre
1 Hillman Street
E8 1DY


Opening times

  • Mon to Fri, 9am - 5pm
  • Emergency out of hours death service: 9-11am Sat and Sun; 9am-12 noon bank holidays