Current apprenticeships

Current vacancies

Mayor's Office Apprentice (must be over 18)

Qualification: Business Administration Level 3

A fantastic apprentice opportunity has arisen to join a small, dedicated team working for the directly elected Mayor and his Cabinet.

As an apprentice, you will play a key role as part of this busy team providing outstanding administrative and executive support to the Mayor and Cabinet and Speaker's offices. This will involve personal administrative support to the Mayor and Cabinet Members, including diary management, inbox monitoring and drafting correspondence. You will also work with the Mayor and Cabinet's casework team, responding to enquiries from members of the public, logging and pursuing actions.

You will work with staff from across the Council as well as communicating with residents, local politicians and external organisations.

Your apprenticeship will include a formal training programme leading to a Level 3 qualification in Business and Administration.

At the end of the Level 3 apprenticeship, progression onto a Level 4 qualification will be discussed and suitability assessed based on performance at Level 3 and completion of Level 3 training.

The ability to converse at ease with people and provide advice in accurate spoken English is also essential for this post.

If you would like to have an informal discussion about this post, please email Tessa Mitchell at Tessa.Mitchell@hackney.gov.uk to arrange a phone call.

(Please note, you can't apply for this role if you already hold a Business Administration Qualification at Level 3 or above).

Apply now

Closing date: Wednesday 24 October 2018 (22:59 hrs)

Digital Communications & Projects Apprentice

Qualification: Marketing Level 3 or 4 TBC

This is an apprenticeship within the Licencing and Development team of Hackney Markets and Street Trading Service, to support and develop their digital communications strategy.

Hackney Markets & Street Trading Service are home to some of the most historic, iconic and internationally renowned street markets in London. No other borough in London offers year round trading with such a choice if vibrant and contrasting markets. With a justifiably proud history and tradition on many of the boroughs markets, they contribute significantly to the vitality of local economies and are a hub for social engagement with the community.

They manage, promote, licence, develop and support independent commercial street trading opportunities within Hackney. They lead on reinvigorating and transforming entrepreneurial trading activity.

The successful apprentice will be working with the Markets Management and Development team and the Council's Strategic Communications team to review and develop the Council's approach to marketing, building brand awareness of the Council's markets and street trading services. You will be supporting businesses and traders to build and interlink their digital media platforms with our own.

You should have an interest and some basic knowledge of digital communications.

Apply now

Closing date: Wednesday 24 October 2018 (22:59 hrs)

The Housing Services Contact Centre: Customer Services Apprentice

Qualification and Level: Customer Services Level 2

This role is an perfect entry position for anyone with an interest in pursuing a career in customer service as well as a career within public housing.  

As a Customer Services Apprentice, you will be the first point of contact for customers. This might be via the phone, face to face or over social media.

You will respond to requests in a professional manner that effectively addresses the concern raised. You will also complete such tasks as; processing forms, raising orders and applications, re routing calls and undertaking customer verifications via internal ICT systems. You will support the team to meet with corporate targets for first call resolution and other key metrics.

Apply now

Closing date: Wednesday 24th October 2018 (22:59 hrs)

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Hackney Council apprenticeship programme

We have over 100 apprentices currently employed in areas including finance, housing, IT, youth work, plumbing and electrical. We were named the top public sector employer for school leavers at the 2018 School Leaver Awards, based on feedback provided by our apprentices. 

Page updated: 10/10/2018 14:53:02