Contact us

Contact details for council services

Use the website menu to find contact details for all council services.

Adult social care


For benefit enquiries, such as claiming benefits or a change in your circumstances:

Coronavirus information and support

Council tax

For council tax enquiries, such as paying for council tax or to tell us you’re moving:

Housing and homelessness advice

For housing and homelessness advice, such as help with finding a home:

Housing advice for council tenants and leaseholders



Housing repairs


  • visit parking
  • tel 020 8356 8877 for parking enquiries
  • tel 020 8629 1232 for parking payments, such as fines or permits


To make a payment for council services, such as paying council tax or rent:


Rubbish and recycling

For rubbish and recycling enquiries:

If your enquiry is about recycling:

General enquiries

For general enquiries:

We’re open 8am to 5pm, Monday to Friday.

Hackney Council and the Police will prosecute anyone who is violent or abusive to a member of our staff.


You can make a complaint or give us feedback.

If you need to contact us about a complaint:

Page updated on: 17 May 2022

Hackney Service Centre


1 Hillman Street
E8 1DY


Opening times

  • Monday to Friday 9am to 5pm and closed Sat and Sun