Contact us

Use this page to find contact details for council services.

 

Contact details for council services

Customer service enquiries

Find contact details for other council services using the website menu

You can find a telephone number or email address on the relevant webpage. Contact details are often included at the bottom of pages.

If you cannot find what you’re looking for, try contacting customer services:

If you email, we aim to reply within 2 working days.

Our address

Our address is:

Hackney Service Centre
1 Hillman Street
London
E8 1DY

View the location

You can visit the Hackney Service Centre:

  • Monday, Tuesday, Thursday, Friday – 9am to 5pm
  • Wednesday – 9am to 4pm

Make a complaint

To make a complaint or for more information, visit Feedback and complaints.

Make a request for information

You can make a freedom of information request.

If you need to call us, use our messaging service on 020 8356 7887.

Journalists and media

Our press office:

  • Email: press@hackney.gov.uk (monitored 9am to 5pm, Monday to Friday)
  • Telephone: 020 8356 3736 (including for urgent out of hours enquiries)

Deaf, hard of hearing and speech-impaired telephone help

Relay UK is a free service that helps deaf, hard of hearing and speech-impaired people communicate over the phone.

Telephone: 0800 73 11 888

Email: relay.uk.helpdesk@bt.com

Page updated on: 22 February 2024