Contact us

Contact details for council services

Use the website menu to find contact details for all council services.

Adult social care


For benefit enquiries, such as claiming benefits or a change in your circumstances:

Coronavirus information and support

Council tax

For council tax enquiries, such as paying for council tax or to tell us you’re moving:

Housing and homelessness advice

For housing and homelessness advice, such as help with finding a home:

Housing advice for council tenants and leaseholders



Housing repairs


  • visit parking
  • tel 020 8356 8877 for parking enquiries
  • tel 020 8629 1232 for parking payments, such as fines or permits


To make a payment for council services, such as paying council tax or rent:


Rubbish and recycling

For rubbish and recycling enquiries:

If your enquiry is about recycling:

General enquiries

For general enquiries:

  • tel 020 8356 3000
  • email
  • chat to us online via the chat icon at the side of the screen

We’re open 8am to 5pm, Monday to Friday.

Hackney Council and the Police will prosecute anyone who is violent or abusive to a member of our staff.


You can make a complaint or give us feedback.

If you need to contact us about a complaint:

Page updated on: 5 January 2022

Hackney Service Centre


1 Hillman Street
E8 1DY


Opening times

  • Monday to Friday 9am to 5pm and closed Sat and Sun