Contact us

Use this page to find contact details for council services.

We are available from 9am to 5pm, Monday to Friday unless otherwise stated.


Contact details for council services

Adult social care


  • Webpage: benefits
  • Telephone: 020 8356 3399

Open 8am to 5pm, Monday to Friday.

Births, deaths and marriages

Open 9am to 4.30pm, Monday to Friday.

Business rates

Council tax

Housing advice and homelessness

Housing advice and rent for council tenants

For rent enquiries:

Housing advice for leaseholders


For highways licenses:

Make a payment

  • Webpage: pay
  • Telephone: 020 8356 5050


  • Webpage: parking
  • Telephone: 020 8356 8877 for parking enquiries
  • Telephone: 020 8629 1232 for parking payments



  • Webpage: repairs
  • Telephone: 020 8356 3691

Waste and recycling

Customer service enquiries

Find contact details for other council services using the website menu

You can find a contact number, email address or online form on the relevant webpage. Contact details are often included at the bottom of pages.

If you cannot find what you’re looking for, try contacting customer services:

We’re available 8am to 5pm, Monday to Friday.

If you email, we aim to reply within 2 working days.

Our address

Our address is:

Hackney Service Centre
1 Hillman Street
E8 1DY

View the location

Open 9am to 5pm, Monday to Friday.

Make a complaint or give feedback

You can make a complaint or give us feedback.

If you need to contact us about a complaint:

Make a request for information

You can make a freedom of information request.

If you need to call us, use our messaging service on 020 8356 7887.

Journalists and media

Our press office:

Page updated on: 31 August 2022