Use this page to find contact details for council services.
We are available from 9am to 5pm, Monday to Friday unless otherwise stated.
On this page:
Adult social care
- Webpage: adult social care
- Telephone: 020 8356 6262
- Webpage: benefits
- Telephone: 020 8356 3399
Open 8am to 5pm, Monday to Friday.
Births, deaths and marriages
- Webpage: births, deaths and marriages
- Telephone: 020 8356 3355
- Email: email@example.com or firstname.lastname@example.org
Open 9am to 4.30pm, Monday to Friday.
- Webpage: business rates
- Telephone: 020 8356 3466
- Webpage: council tax
- Telephone: 020 8356 3154
Housing advice and homelessness
- Webpage: housing options and advice
- Telephone: 020 8356 2929
Housing advice and rent for council tenants
For rent enquiries:
Housing advice for leaseholders
For highways licenses:
- Telephone: 020 8356 4968
- Email email@example.com
Make a payment
- Webpage: pay
- Telephone: 020 8356 5050
- Webpage: parking
- Telephone: 020 8356 8877 for parking enquiries
- Telephone: 020 8629 1232 for parking payments
- Webpage: repairs
- Telephone: 020 8356 3691
Waste and recycling
Find contact details for other council services using the website menu.
You can find a contact number, email address or online form on the relevant webpage. Contact details are often included at the bottom of pages.
If you cannot find what you’re looking for, try contacting customer services:
- Telephone: 020 8356 3000
- Email: firstname.lastname@example.org
We’re available 8am to 5pm, Monday to Friday.
If you call this number, it’s likely you’ll wait over 10 minutes to talk to someone. It will take longer if we’re busy. You’ll speak to someone faster if you call before 9am.
If you email, we aim to reply within 2 working days.
Our address is:
Hackney Service Centre
1 Hillman Street
Open 9am to 5pm, Monday to Friday.
You can make a complaint or give us feedback.
If you need to contact us about a complaint:
- Telephone: 020 8356 3770
- Email: email@example.com
If you need to call us, use our messaging service on 020 8356 7887.
Our press office:
- Email: firstname.lastname@example.org