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Get help with paying business rates

Page updated 13 March 2019

What happens if I don't pay?

If you get into payment difficulties and you can't afford to pay your instalments, contact us immediately to see if we can help you.

We don't promise to be able to help everyone but the sooner you contact us, the better our chances of being able to help.

Email business.rates@hackney.gov.uk, or call us at: 020 8356 3466.

Business rates are due in monthly instalments.

If you miss one payment

If you miss one payment, we'll send you a reminder. If you don't pay this within 7 days, you'll receive a final reminder and have to pay all the business rates you owe for the year at once.

If you pay the amount you missed but miss payments again we will send you a second and final reminder. You'll have to pay the full amount that you owe for the year within 7 days.

What happens if you don't pay the full balance

If you can't pay the full balance, contact us immediately to see if we can help you.

We don't promise to be able to help everyone but the sooner you contact us, the better our chances of being able to help.

Email business.rates@hackney.gov.uk, or call us at: 020 8356 3466.

If you don't pay the full balance, we will start legal proceedings and apply to the magistrate's court for a liability order against you.

The summons costs are £92.00. If the court grants the liability order, you will have to pay £8.50 on top of the £92.00.

There may also be fees for enforcement agents, which can be substantial.

The liability order allows us to:

  1. employ enforcement agents to seize goods to pay for your debt
  2. start insolvency proceedings against you
  3. make an application for your committal to prison for a maximum of 3 months (if the enforcement agent is unable to recover the debt)

If you pay what you owe, including the enforcement agent's fees, we will stop all action and costs from the date we receive your payment.